Job Summary

Performs administrative tasks, trains team members and oversees overall training activities for custodial associates. Acts as a resource for others due to knowledge of cleaning methods, materials and heavy commercial cleaning equipment.

Essential Duties and Responsibilities:

• Update and provide training on use of janitorial equipment, PPE and chemical usage/safety.
• Conduct classroom and hands-on training on customer service, safety, compliance and company policies.
• Assign daily tasks and responsibilities to employees.
• Conduct one-on-one training as needed.
• Copy training material and revise material as needed; conduct administrative tasks as requested.
• Provide feedback on new associates during orientation period; review trainee records to ensure successful compliance.
• Provide recommendations to training coordinator for disciplinary action as appropriate.
• Perform reviews, i.e., monthly safety performance review, in order to ensure compliance with OSHA, Risk Management and other applicable company/federal/provincial/local requirements and policies.
• Perform walk-through building inspections as required.

Qualifications:

Think you have what it takes to be part of our Custodian/Janitorial Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• 1+ years Custodial/Janitorial Supervision experience.
• Strong customer service and relationship building skills.
• The ability to make clear quality decisions quickly, under pressure in emergency situations is essential.
• Strong commitment to high level service and quality standards.
• Proficient written and verbal communication skills.
• Demonstrated ability to coach, motivate, develop and lead a team.
• Ability to plan, organize, direct and delegate.
• Ability to work well under pressure and meet deadlines.
• Strong sense of urgency; self-directed.