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Night Auditor

Ucluelet, BC
Mid Level
Full-time

Top Benefits

Wage Commensurate to Experience
Medical, Dental, Life Insurance & benefits
Associate Rates for hotel stays

About the role

Night auditors provide an outstanding guest experience for guests during the overnight hours and balance financial reports from the previous day’s activities.

This position requires:

  • Dedication to the guest experience and resort

  • Attention to detail

  • A team player

  • Ability to adapt to change

  • Excellent written and verbal communication

  • Ability to work with little supervision and maintain high level of professionalism

  • Night shift availability

  • Some accounting knowledge would be an asset

Position Responsibilities:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.

  • Process invoices, post checks to vendors.

  • Respond to guest complaints, requests, and emergencies.

  • Conduct security checks

  • Reconcile all accounts in a timely manner.

  • Verify that all EOD work has been performed by other departments.

  • Schedule guest wake-up calls and reservations for the following day.

  • Respond to guest inquiries, concerns and complaints as needed

  • Answer phones and place reservations.

  • Perform other duties as needed and as directed by General Manager.

Benefits

  • Wage Commensurate to Experience

  • Medical, Dental, Life Insurance & benefits

  • Associate Rates for hotel stays

  • Volunteer Support Opportunities

  • Low cost On-site Housing (for full-time only), if required and as available

  • Inclusive Work Environment

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Subject to the successful candidate’s performance, and competition from other potential candidates, there is an opportunity for advancement to other roles or positions within the company.

About Black Rock Oceanfront Resort

Hospitality
51-200

Set in Nature, Designed for Comfort

Black Rock Oceanfront Resort – an extraordinary retreat on Vancouver Island's rugged west coast features stunning accommodations, oceanfront restaurant & lounge and award winning Spa. Our magnificent oceanfront resort in Ucluelet, British Columbia, combines contemporary comfort and quality service with the organic energy of the Canada's western frontier for an enchanting vacation experience. Designed with a deep respect for the land and sea, Black Rock's innovative architecture – of rock, water, glass, steel, and wood – enhances and contrasts the Wild Pacific landscape. Expansive spaces, natural light and breathtaking seaward vistas create a passionate connection to the freedom and serenity of the Vancouver Island's magical coast and experience true excellence with spectacular accommodations and awe-inspiring views. Black Rock Resort is one of the most stunning new outposts on Canada's wild Pacific coast.