Do you have a successful track record of scaling revenue operations that enable Sales and Customer Success teams? We’re looking for a Senior Manager, Revenue Operations (12-18 month contract) to join us at Thinkific.

The Revenue Operations team at Thinkific is a critical function that enables our Sales and Customer Success teams to operate efficiently. We are responsible for optimizing processes, managing our technology stack, providing insightful data and analytics, and driving revenue growth. We are a collaborative and data-driven team that plays a pivotal role in the company's success

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We are seeking a highly motivated and experience d Senior Manager, Revenue Operation s. Reporting to the VP, GTM Strategy and Operations, this is a unique opportunity to step into a leadership role and make a significant impact on our revenue-generating teams during a crucial period. This role requires a strong understanding of SaaS business models, excellent analytical and problem-solving skills, and the ability to collaborate effectively across multiple team

**s.

Your goal will be to maintain the operational cadence, drive key initiatives, and ensure the continued efficiency and effectiveness of our revenue operations function. Here’s how you’ll accomplish thi**

s: Operational Manageme

• nt:Oversee and maintain the day-to-day operations of our core revenue technology stack, including our CRM (Salesforce), Sales Intelligence tools (Gong, Chilli Piper, ZoomInfo, etc), and other relevant syste
• ms.Ensure data integrity and accuracy across all revenue-related syste
• ms.Manage and troubleshoot system issues, escalating as necessa
• ry.Maintain and update documentation for key processes and configuratio

ns.Team Manageme

• nt:Reporting to the VP of GTM Strategy and Operati
• onsLead, manage and coach a team of technical and operations professionals in revenue operations (sales and customer success), cultivating a culture of collaboration, innovation, and continuous professional grow

th.Process Optimizati

• on:Identify opportunities for process improvement across the Sales and Customer Success lifecycl
• es.Lead and implement projects to streamline workflows and enhance efficien
• cy.Collaborate with stakeholders to define and document best practic

es.Reporting and Analyti

• cs:Maintain and enhance existing revenue dashboards and repor
• ts.Provide regular insights and analysis on key performance indicators (KPIs) to leadership and relevant tea
• ms.Support ad-hoc data requests and analysis to inform strategic decision-maki
• ng.Monitor data quality and identify areas for improveme

nt.Technology Manageme

• nt:Evaluate and manage relationships with key technology vendo
• rs.Participate in the planning and implementation of new tools and integratio
• ns.Ensure the effective utilization of our existing technology sta

ck.Compensation Strategy and Administration (Sales & Customer Succes

• s):Collaborate with Sales, Customer Success, and Finance leadership to provide data-driven insights and recommendations for optimizing commission and incentive plan design to drive desired behaviours, improve performance, and align with overall business goa
• ls.Oversee the accurate and timely calculation of sales commissions and customer success incentives based on established plans, ensuring alignment with strategic objectiv
• es.Analyze the effectiveness of current compensation plans, identifying areas for improvement and proposing strategic adjustments based on performance data, market trends, and business prioriti
• es.Work closely with Finance to ensure accurate and timely payout of commissions and incentives, and contribute to forecasting compensation expens

es.Cross-Functional Collaborati

• on:Partner closely with Sales, Marketing, and Customer Success leadership to understand their needs, provide operational support, and facilitate effective communicati
• on.Collaborate with Finance, Data, Product, and other departments as need

ed.Project Manageme

• nt:Lead and manage various revenue operations projects from initiation to completion, ensuring projects are delivered on time and within sco
• pe.Develop project plans, track progress, and communicate updates to stakeholde

**rs.

The person we have in mind lik**

• ely:Has a minimum of 5-7 years of experience in Revenue Operations, Sales Operations, or a related field within a SaaS comp
• any.Has strong proficiency in CRM platforms (e.g., Salesfor
• ce).Holds previous experience working with sales engagement platforms (e.g., Outreach, Salesloft) and other sales and marketing technologies is a p
• lus.Has experience with compensation management softw
• are.Possesses excellent analytical and problem-solving skills with the ability to interpret data and provide actionable insig
• hts.Has a proven ability to develop and implement process improveme
• nts.Has strong project management skills with the ability to manage multiple priorities and deadli
• nes.Excellent communication, collaboration, and interpersonal ski
• lls.Is proactive and has a results-oriented mindset - you can work independently and as a part of a fast-paced t
• eam.Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own busi

**ness

These things would also be nice, but we think you could learn them on the**

• job: Experience with data visualization tools (e.g., Tableau, Loo
• ker).Familiarity with SQL or other data querying langu
• ages.Experience with revenue recognition princi

*ples.

The recruitment compensation range for this position is $140,000 - $175,000 CAD. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment. For candidates based in the US, the salary range for this position is $148,000 - $185,000*

***USD.

Diversity, Equity, Inclusion and Belonging & Access***

ibilityThis is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our bu

siness.We’re also committed to providing a comfortable and accessible interview experience for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let u

s know.