Top Benefits
About the role
Job Description
We are currently looking for a Part Time Afternoons Care Team Coordinator to join our team.
Shift: Part Time afternoons weeknights 5pm-9pm.
Must be able to work rotating weekends 8am-5pm.
As a Care Team Coordinator you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.
Why you’ll love working here:
- Celebration and Recognition programs
- Part time and Full-time opportunities
- Comprehensive health and dental benefit plans
- Education allowance for employees and family
- Employee Assistance Program
- Employee perks and exclusive offers
What you’ll do:
- Assisting in the assignment of appropriate staff to clients needing care based on a variety of factors including times suggested by clients, staff availability and relevant skill sets while giving consideration to geographic proximity of clients’ residence
- Help in communicating a care schedule that supports continuity of care
- Enter and update employee and client data within computerized system
- Respond professionally and courteously to calls and electronic communication from funders, staff, clients and families
- Document and appropriately report and escalate complaints and incidents related to staff and clients
- Adhere to the ParaMed policies in all interactions with clients, families or other parties ensuring privacy and confidentiality.
- other duties as assigned
What you bring:
- One year administrative or office experience is an asset
- Scheduling experience is an asset
- Strong computer skills
- Superior Customer service skills
- Ability to effectively communicate both orally and written
- Compassion and empathy when interacting with patients and their families
Time Type:
Part time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
About ParaMed Home Health Care
ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.
We ensure our care providers access to ongoing opportunities to hone their skills and upgrade their credentials, are supported with regular management and supervisory resources and regularly coached on best practices.
ParaMed is a place to grow. Our commitment to our team members and the work they do means that you can expect exceptional care providers who are well trained, supported, and engaged.
When you choose ParaMed, you access our qualified personnel and gain from our more than 50 years of proven experience providing clinical, therapeutic and home support services and a 10,000 member strong workforce.
Top Benefits
About the role
Job Description
We are currently looking for a Part Time Afternoons Care Team Coordinator to join our team.
Shift: Part Time afternoons weeknights 5pm-9pm.
Must be able to work rotating weekends 8am-5pm.
As a Care Team Coordinator you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.
Why you’ll love working here:
- Celebration and Recognition programs
- Part time and Full-time opportunities
- Comprehensive health and dental benefit plans
- Education allowance for employees and family
- Employee Assistance Program
- Employee perks and exclusive offers
What you’ll do:
- Assisting in the assignment of appropriate staff to clients needing care based on a variety of factors including times suggested by clients, staff availability and relevant skill sets while giving consideration to geographic proximity of clients’ residence
- Help in communicating a care schedule that supports continuity of care
- Enter and update employee and client data within computerized system
- Respond professionally and courteously to calls and electronic communication from funders, staff, clients and families
- Document and appropriately report and escalate complaints and incidents related to staff and clients
- Adhere to the ParaMed policies in all interactions with clients, families or other parties ensuring privacy and confidentiality.
- other duties as assigned
What you bring:
- One year administrative or office experience is an asset
- Scheduling experience is an asset
- Strong computer skills
- Superior Customer service skills
- Ability to effectively communicate both orally and written
- Compassion and empathy when interacting with patients and their families
Time Type:
Part time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
About ParaMed Home Health Care
ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.
We ensure our care providers access to ongoing opportunities to hone their skills and upgrade their credentials, are supported with regular management and supervisory resources and regularly coached on best practices.
ParaMed is a place to grow. Our commitment to our team members and the work they do means that you can expect exceptional care providers who are well trained, supported, and engaged.
When you choose ParaMed, you access our qualified personnel and gain from our more than 50 years of proven experience providing clinical, therapeutic and home support services and a 10,000 member strong workforce.