Top Benefits
About the role
Lead. Inspire. Build. Motivate. Be a part of our brand new club opening at our Harvest Hills location! We are looking for an Experience Manager that will lead a high-performance team committed to delivering on our brand promise: to make every member feel welcome, feel comfortable, and feel healthy.
MOVATI Athletic is not your typical fitness club and we’re not looking for typical leaders. Our goal is to be North America’s premier affordable luxury fitness brand. That means we're searching for someone who’s equal parts brand ambassador and operational powerhouse. Someone who aligns with our values, leads by example, and knows how to create exceptional experiences that keep both members and staff engaged and inspired.
MOVATI’s foundation is built on Care , demonstrating strong Work Ethic , Authenticity , celebrating Diversity , and a Commitment to enabling a healthy work environment. These aren’t just words, they shape how we work, lead, and serve. Since 1997, these values have guided our growth and success, helping us stand apart in the industry.
If this resonates with you, keep reading, because we have a lot more to share.
Role
As Experience Manager, you’ll be at the heart of club operations: optimizing processes, elevating service standards, and driving revenue and profitability. Reporting to the General Manager, you’ll lead and support all departments, coach and empower your team, and foster a high-performing, people-first culture aligned with MOVATI’s mission.
You’ll collaborate with the People & Culture team to recruit, train, and develop top talent, ensuring our service model and values are consistently delivered. By streamlining operations, monitoring KPIs, and championing member engagement initiatives, you’ll help bring our wellness vision to life and create exceptional experiences for both members and staff.
Qualifications
We recognize great experience comes from many industries. What matters most is leadership, service, and results.
- 5+ years in customer-facing roles with a proven track record of delivering outstanding service.
- Previous sales and business development experience.
- Strong leadership capabilities: you know how to inspire, develop, and hold people accountable.
- Demonstrated success in team management, training, and creating positive culture.
- Experience in fitness, hospitality, retail, or similar service industries is an asset.
Ready to take the lead in one of the most pivotal roles in our Club? We’d love to hear your story and how you’ll help write the next chapter of ours.
Perks
We offer a competitive total compensation package that includes an industry leading base salary, short-term incentive plan, group benefits, complimentary membership and leadership training to help ensure you are always learning. Our promise at MOVATI is to help you feel welcome , feel comfortable , and feel healthy . Accommodations are available on request for candidates taking part in all aspects of the selection process.
***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***
About MOVATI Athletic
MOVATI Athletic offers an exceptional fitness experience for our members that makes them feel welcome, feel comfortable, and feel healthy. Since 1997, we offer our members a different experience from the moment they walk through our doors. What makes MOVATI so different is the diversity of our teams. After experiencing the energy in our clubs you’ll see that MOVATI difference. Our passionate team members are the heart and soul of what makes MOVATI inspirational, fun, and how we offer an entirely new experience you have never seen before. You’ll quickly learn our team members are truly passionate about the work they do and they are proud of it. With amazing perks, a free membership, and teams that are always buzzing from those workout endorphins, MOVATI Athletic is a place you grow your career. If you’re looking to make a difference in the fitness industry, then MOVATI is the right place for you. Are you ready to join a community of people looking to change lives?
Top Benefits
About the role
Lead. Inspire. Build. Motivate. Be a part of our brand new club opening at our Harvest Hills location! We are looking for an Experience Manager that will lead a high-performance team committed to delivering on our brand promise: to make every member feel welcome, feel comfortable, and feel healthy.
MOVATI Athletic is not your typical fitness club and we’re not looking for typical leaders. Our goal is to be North America’s premier affordable luxury fitness brand. That means we're searching for someone who’s equal parts brand ambassador and operational powerhouse. Someone who aligns with our values, leads by example, and knows how to create exceptional experiences that keep both members and staff engaged and inspired.
MOVATI’s foundation is built on Care , demonstrating strong Work Ethic , Authenticity , celebrating Diversity , and a Commitment to enabling a healthy work environment. These aren’t just words, they shape how we work, lead, and serve. Since 1997, these values have guided our growth and success, helping us stand apart in the industry.
If this resonates with you, keep reading, because we have a lot more to share.
Role
As Experience Manager, you’ll be at the heart of club operations: optimizing processes, elevating service standards, and driving revenue and profitability. Reporting to the General Manager, you’ll lead and support all departments, coach and empower your team, and foster a high-performing, people-first culture aligned with MOVATI’s mission.
You’ll collaborate with the People & Culture team to recruit, train, and develop top talent, ensuring our service model and values are consistently delivered. By streamlining operations, monitoring KPIs, and championing member engagement initiatives, you’ll help bring our wellness vision to life and create exceptional experiences for both members and staff.
Qualifications
We recognize great experience comes from many industries. What matters most is leadership, service, and results.
- 5+ years in customer-facing roles with a proven track record of delivering outstanding service.
- Previous sales and business development experience.
- Strong leadership capabilities: you know how to inspire, develop, and hold people accountable.
- Demonstrated success in team management, training, and creating positive culture.
- Experience in fitness, hospitality, retail, or similar service industries is an asset.
Ready to take the lead in one of the most pivotal roles in our Club? We’d love to hear your story and how you’ll help write the next chapter of ours.
Perks
We offer a competitive total compensation package that includes an industry leading base salary, short-term incentive plan, group benefits, complimentary membership and leadership training to help ensure you are always learning. Our promise at MOVATI is to help you feel welcome , feel comfortable , and feel healthy . Accommodations are available on request for candidates taking part in all aspects of the selection process.
***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***
About MOVATI Athletic
MOVATI Athletic offers an exceptional fitness experience for our members that makes them feel welcome, feel comfortable, and feel healthy. Since 1997, we offer our members a different experience from the moment they walk through our doors. What makes MOVATI so different is the diversity of our teams. After experiencing the energy in our clubs you’ll see that MOVATI difference. Our passionate team members are the heart and soul of what makes MOVATI inspirational, fun, and how we offer an entirely new experience you have never seen before. You’ll quickly learn our team members are truly passionate about the work they do and they are proud of it. With amazing perks, a free membership, and teams that are always buzzing from those workout endorphins, MOVATI Athletic is a place you grow your career. If you’re looking to make a difference in the fitness industry, then MOVATI is the right place for you. Are you ready to join a community of people looking to change lives?