About the role
This position ensures that SIGA's slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience.
Providing exceptional customer service to guests in an assigned slot section, primarily relating to slot operations, but also responding to general inquiries. Making accurate change and paying out jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Performing the drop for all slot machines. Assisting with machine moves and conversions. Participating in other projects and activities as required, to ensure the Casino's slot players have an exceptional entertainment experience.
A combination of relevant education, training and/or experience. Experience providing customer service and working with many diverse situations and personalities. Previous gaming experience would be preferred.
About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.
As a responsible corporate citizen, SIGA has made a commitment to our customers, employees, stakeholders, and suppliers to advocate the responsible use of our gaming products and minimize the potential for harm. SIGA is the operator of seven First Nation owned casinos located across Saskatchewan.
About the role
This position ensures that SIGA's slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience.
Providing exceptional customer service to guests in an assigned slot section, primarily relating to slot operations, but also responding to general inquiries. Making accurate change and paying out jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Performing the drop for all slot machines. Assisting with machine moves and conversions. Participating in other projects and activities as required, to ensure the Casino's slot players have an exceptional entertainment experience.
A combination of relevant education, training and/or experience. Experience providing customer service and working with many diverse situations and personalities. Previous gaming experience would be preferred.
About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.
As a responsible corporate citizen, SIGA has made a commitment to our customers, employees, stakeholders, and suppliers to advocate the responsible use of our gaming products and minimize the potential for harm. SIGA is the operator of seven First Nation owned casinos located across Saskatchewan.