About the role
Summary:
XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!
Responsibilities:
- Main tasks
-
Data entry for transaction creation (receiving/shipping).
-
Create and modify customer account data.
-
Maintain a positive relationship with customers.
-
Update customer profiles and track accounts.
-
Run reports as required.
- Communication & support
-
Communicate customer requests to operations.
-
Follow up with customers on a regular basis.
-
Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
- Validation and follow-up
-
Validate that all transactions are correct and complete.
-
Verify that transactions and services are correctly entered into the system and invoiced.
- Skills & Abilities
-
Knowledge and mastery of WMS systems (AS400 an asset).
-
Good communication and explanation skills.
-
CTPAT sensitive position - subject to a criminal record search.
-
Experience in a distribution center environment (asset).
-
Experience in a similar position.
-
Bilingual (oral and written).
-
Excellent customer service skills.
- Resolution of problems and initiative
-
Sense of initiative and autonomy.
-
Ability to communicate with various stakeholders.
-
Ability to determine the management of priorities.
-
Ability to work under pressure and handle several files simultaneously.
-
Ability to be flexible to adapt to changing work priorities.
- Work Environment
-
Be sensitive to the importance of Occupational Health and Safety.
-
Have a positive and determined attitude.
-
Team oriented
#ONTjob
6UBDzVpjNb
About XTL Transport Inc.
About us
XTL is a privately held Canadian asset based Transportation Management Company with Terminals & Offices in Langley BC, Airdrie AB, Etobicoke ON, Vaudreuil QC & Boucherville QC.
XTL Transport Inc. is celebrating 31+ years of value-add services.
XTL consists of XTL Transport Inc. (XTL), XTL Logistics Inc. (XLI), XTL Distribution Inc. (XDI) & XTL Container Inc. (XTC).
Approx. 400 Power Units with 1,200 Dry, Temperature Controlled & Refrigerated Trailers (53' - 110" mix of tandems, tridems equipment with barn doors & roll-up doors).
650,000 Square Feet of heated Warehousing, Cross-Docking & Distribution capabilities in both Toronto & Montreal. Fully equipped with Rail Siding.
Specialties:
Providing strategic Quality value add services to existing & potential new Clients's Supply Chain. Leveraging Strategic partnerships & exceeding Client's Expectations.
By leveraging our proprietary assets, technology and expertise, XTL Group is well equipped to offer diversified and Integrated Transportation Management Logistics Solutions for Temperature Controlled commodities
About the role
Summary:
XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!
Responsibilities:
- Main tasks
-
Data entry for transaction creation (receiving/shipping).
-
Create and modify customer account data.
-
Maintain a positive relationship with customers.
-
Update customer profiles and track accounts.
-
Run reports as required.
- Communication & support
-
Communicate customer requests to operations.
-
Follow up with customers on a regular basis.
-
Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
- Validation and follow-up
-
Validate that all transactions are correct and complete.
-
Verify that transactions and services are correctly entered into the system and invoiced.
- Skills & Abilities
-
Knowledge and mastery of WMS systems (AS400 an asset).
-
Good communication and explanation skills.
-
CTPAT sensitive position - subject to a criminal record search.
-
Experience in a distribution center environment (asset).
-
Experience in a similar position.
-
Bilingual (oral and written).
-
Excellent customer service skills.
- Resolution of problems and initiative
-
Sense of initiative and autonomy.
-
Ability to communicate with various stakeholders.
-
Ability to determine the management of priorities.
-
Ability to work under pressure and handle several files simultaneously.
-
Ability to be flexible to adapt to changing work priorities.
- Work Environment
-
Be sensitive to the importance of Occupational Health and Safety.
-
Have a positive and determined attitude.
-
Team oriented
#ONTjob
6UBDzVpjNb
About XTL Transport Inc.
About us
XTL is a privately held Canadian asset based Transportation Management Company with Terminals & Offices in Langley BC, Airdrie AB, Etobicoke ON, Vaudreuil QC & Boucherville QC.
XTL Transport Inc. is celebrating 31+ years of value-add services.
XTL consists of XTL Transport Inc. (XTL), XTL Logistics Inc. (XLI), XTL Distribution Inc. (XDI) & XTL Container Inc. (XTC).
Approx. 400 Power Units with 1,200 Dry, Temperature Controlled & Refrigerated Trailers (53' - 110" mix of tandems, tridems equipment with barn doors & roll-up doors).
650,000 Square Feet of heated Warehousing, Cross-Docking & Distribution capabilities in both Toronto & Montreal. Fully equipped with Rail Siding.
Specialties:
Providing strategic Quality value add services to existing & potential new Clients's Supply Chain. Leveraging Strategic partnerships & exceeding Client's Expectations.
By leveraging our proprietary assets, technology and expertise, XTL Group is well equipped to offer diversified and Integrated Transportation Management Logistics Solutions for Temperature Controlled commodities