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Manager of Account Management

Dropbox18 days ago
Remote
Senior Level

Top Benefits

On-site fitness and meditation classes
Commuter subsidies
Medical, dental, and vision coverage

About the role

Who you are

  • As the Manager, Account Management you bring a proven track record of leading high-performing sales teams, with at least two years of leadership experience across both transactional and enterprise customer lifecycles
  • This role requires a strong command of sales process and operational rigor, with the ability to drive team-wide consistency in pipeline management, activity, and revenue performance
  • The ideal candidate will be familiar with structured sales methodologies (such as MEDPPICC, Challenger or Winning by Design) and will use the methodology consistently to enable value-based, impact-driven selling
  • Success in this role requires a data-driven mindset—bringing precision to forecasting and balancing the dynamics of high-velocity sales with the complexities of enterprise engagement
  • Minimum 2 years of experience managing a high-performing sales teams or 5+ years in a player/coach or mentorship role with attached revenue goals
  • Previous exposure to navigating go-to-market transformation with a demonstrated ability to build commercial strategies that adapt to evolving product portfolios and buyer personas
  • Proven ability to grow, coach, and lead high-performing sales teams with accountability to quota and KPIs
  • Data-driven and highly analytical with strong command of Salesforce and modern sales tools including Gong, Outreach, Sales Navigator, etc
  • Exceptional communicator and cross-functional collaborator capable of aligning diverse stakeholders around new strategies
  • Comfortable working in a virtual-first, fast-paced, and ambiguous environment
  • Bachelors Degree or equivalent required
  • Background working in startup or scaling tech companies
  • Demonstrated experience leveraging AI tools in the flow of work
  • Experience working in several different size and stage of companies, from SMB to mid-market and enterprise level organizations

What the job involves

  • The ideal candidate is a strategic thinker who’s also willing to get hands-on—joining calls, partnering on deal strategy, and helping reps win
  • They lead with a people-first, coaching-oriented approach, setting a high bar while developing talent and fostering growth. In a fast-paced tech environment, this person is agile in the face of change and thrives amid ambiguity, guiding teams with clarity and resilience
  • Manage a team of account managers responsible for retention and growth targets across both transactional and enterprise motions
  • Lead with a people-first mindset, setting a high bar while developing talent through a coaching and growth-focused approach
  • Set team strategic direction while also engaging directly with reps—whether on calls or in deal strategy—to drive results
  • Champion leading through ambiguity, building alignment, and creating a shared sense of purpose during go-to-market transformation
  • Maintain a structured approach to managing team activity, pipeline health, and revenue outcomes, ensuring consistent execution and accountability
  • Display ability to incorporate and coach to sales methodologies to drive value-based selling over transactional approaches
  • Leverage data to forecast accurately and inform decisions, balancing high-velocity sales environments with complex enterprise deals

Benefits

  • On-site fitness and meditation classes
  • Commuter subsidies
  • Medical, dental, and vision coverage
  • We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
  • Start building a successful 401K retirement plan with our dollar for dollar contribution match, up to $1,500 per quarter to a maximum of $6,000 per calendar year
  • Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
  • Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
  • Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
  • Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
  • We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
  • No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them

About Dropbox

Software Development
1001-5000

Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world.

To learn more about working at Dropbox, visit dropbox.com/jobs

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