Top Benefits
About the role
Job Description Summary
The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional guest service.
Job Description
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors.
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.
- High school diploma or General Education Degree (GED) preferred.
- Must have Smart Serve Certification
Principle duties and responsibilities (Essential Functions) include:
- Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
- Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
- Complete all closing duties and reports as assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management
Go Beyond @SonestaHotels WHO WE ARE
We are an organization made up of people, thoughts, and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin creed, disability, family status, marital status, gender identity, gender expression, sex, sexual orientation, or any other basis covered under applicable law
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
Accessibility for Ontarians with Disabilities Act (AODA)
The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.
Hourly Wage: $17.20
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Salaried FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Drycleaning
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short- and Long-term disability program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Tool and shoe reimbursement
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short term disability
- program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized PTE Benefits
- Food and Beverage Discount
- Employee discounted hotel rate
- Tool and shoe reimbursement
- Various employee perks and benefits
- Employee Assistance Program
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
About Sonesta
Sonesta is now the 8th largest hotel company in the world, with 16 brands that consist of 1200 hotels, 100K+ rooms, across three continents and include: The Royal Sonesta, Sonesta Hotels & Resorts, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Sonesta Posadas Del Inca (Peru), Sonesta Cruise Collection (Nile River), and the Red Lion family of brands. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of the Sonesta branded hotels (excluding Egypt).
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 80 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It's our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can't wait to meet you.
Top Benefits
About the role
Job Description Summary
The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional guest service.
Job Description
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors.
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.
- High school diploma or General Education Degree (GED) preferred.
- Must have Smart Serve Certification
Principle duties and responsibilities (Essential Functions) include:
- Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
- Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
- Complete all closing duties and reports as assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management
Go Beyond @SonestaHotels WHO WE ARE
We are an organization made up of people, thoughts, and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin creed, disability, family status, marital status, gender identity, gender expression, sex, sexual orientation, or any other basis covered under applicable law
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
Accessibility for Ontarians with Disabilities Act (AODA)
The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.
Hourly Wage: $17.20
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Salaried FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Drycleaning
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short- and Long-term disability program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Tool and shoe reimbursement
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short term disability
- program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized PTE Benefits
- Food and Beverage Discount
- Employee discounted hotel rate
- Tool and shoe reimbursement
- Various employee perks and benefits
- Employee Assistance Program
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
About Sonesta
Sonesta is now the 8th largest hotel company in the world, with 16 brands that consist of 1200 hotels, 100K+ rooms, across three continents and include: The Royal Sonesta, Sonesta Hotels & Resorts, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Sonesta Posadas Del Inca (Peru), Sonesta Cruise Collection (Nile River), and the Red Lion family of brands. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of the Sonesta branded hotels (excluding Egypt).
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 80 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It's our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can't wait to meet you.