Job Description

At Aramark, we focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars!

Aramark Canada is offering a reliable individual committed to providing exceptional customer service the opportunity to join the team at the Fredrics! Reporting to the Supervisor, the Lead Hand is responsible for leading the front-line team in providing an exceptional customer service experience!

Job Responsibilities

• Assures quality, courteous customer service is provided to all customers
• May be required to use grill, fryers, and ovens
• Food preparation, including merchandising of food stations, and food service
• Maintains continual cleaning and sanitizing of surrounding work area
• Stock shelves, refrigerators and prep stations
• Adhere to all Aramark and franchise policy and procedures
• May assist Supervisor in adjusting team schedule based on team outages
• May host team huddles to discuss safety briefs, events, and pertinent information
• May perform other job duties as required

Qualifications

• 1+ years’ experience in food service industry required
• 2+ years’ experience in a leadership role required
• Exceptional customer service skills
• Skilled in effective communication both verbal and written
• Ability to work independently and as a part of a team
• Flexible; evening and weekend work may be required

This is a unionized position with SEIU Local 2. Aramark offers a comprehensive group benefit program, employee meal plan, complimentary uniforms, and other incentives!

Aramark Canada Ltd. is an equal opportunity employer. Accommodations for those with disabilities are available upon request.