Customer Service Agent_In-Store Pick Up & Deliveries
Top Benefits
About the role
HOME SOCIÉTÉ, division of Group Home Société, is a Canadian enterprise grouping together several well-known brands including Maison Corbeil, MUST and Jardin de Ville, stands out as a leader in the design and marketing of mid/high-end indoor and outdoor furniture.
We are looking for a Customer Service Agent for in-store pick-ups and deliveries for our Home Société store in North-York, Toronto.
You role as a Customer Service Agent
- Contact customers to coordinate in store pickups and collect payments;
- Assist customers coming for pickups with invoicing and payments;
- Receive all incoming phone calls and department emails;
- Process routine clerical transactions in between phone calls;
- Enter the information into the system and trace the previous operations according to the situation;
- Resolve customer concerns, respond to their inquiries and create service Work Orders as required, in accordance with the company’s policies and procedures;
- Ensure items being returned are properly accounted for inventory.
At Home Société we take great care of our employees and offer the following benefits
- A permanent, full-time position;
- A stable day shift schedule, Wednesday to Saturday 9:30 AM to 5 PM;
- Competitive salary, starting at 19.00$ according to experience;
- A complete and paid training program;
- A friendly and design work environment;
- Being a company in significant growth and having several projects in development, there are multiple possibilities for advancement in the group.
You are the person we are looking for if you possess the following skills
- At least 2 years of experience in a similar customer service role;
- Strong customer service skills;
- Available working weekends;
- Good verbal and written skills;
- You know how to manage priorities;
- You are motivated and enjoy working in a team environment;
- At ease with inventory operating systems and good knowledge of the MS Office suite;
- Have initiative, versatility, organization and diplomacy.
Do you see yourself as a Home Société key partner? If so, simply apply by sending your resume through this website. We can’t wait to meet you!
Laurence & Melanie
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- North York, ON M6A 3B9: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
About Home Société
We are Home Société. We draw on decades of design expertise while seeking beauty and inspiration in all things. We live and breathe exceptional local and international design for the home, inside and out. We love the slick feel of leather and metal's industrial edge, but have a soft spot for noble fabrics like velvet, too. We believe in having the freedom to explore and the comfort of expert guidance should you need it. We are diverse and inclusive. We are many things.
We offer a curated selection of distinct furniture and accessories for home and garden, carefully chosen for their beauty, quality and versatility, and tailored to reflect your singular sense of style.
We are a collective that celebrates individuality. A hub where people with a shared passion for tasteful living can be inspired and fulfilled. A full-service space where you can browse with confidence and cultivate your self-expression.
A job at Home Société means flourishing professionally in a creative environment while collaborating with a dynamic and visionary team. Here, every day offers an array of stimulating endeavours. We offer great opportunities for advancement, along with a competitive compensation.
We are also pleased to announce that following the resounding success of our first store in Toronto, we will be opening a new location in Ottawa, at 2685 Iris Street, this spring.
If you have an eye for design, know how to connect with customers and understand that the best results are achieved as a team, we want to meet with you.
Customer Service Agent_In-Store Pick Up & Deliveries
Top Benefits
About the role
HOME SOCIÉTÉ, division of Group Home Société, is a Canadian enterprise grouping together several well-known brands including Maison Corbeil, MUST and Jardin de Ville, stands out as a leader in the design and marketing of mid/high-end indoor and outdoor furniture.
We are looking for a Customer Service Agent for in-store pick-ups and deliveries for our Home Société store in North-York, Toronto.
You role as a Customer Service Agent
- Contact customers to coordinate in store pickups and collect payments;
- Assist customers coming for pickups with invoicing and payments;
- Receive all incoming phone calls and department emails;
- Process routine clerical transactions in between phone calls;
- Enter the information into the system and trace the previous operations according to the situation;
- Resolve customer concerns, respond to their inquiries and create service Work Orders as required, in accordance with the company’s policies and procedures;
- Ensure items being returned are properly accounted for inventory.
At Home Société we take great care of our employees and offer the following benefits
- A permanent, full-time position;
- A stable day shift schedule, Wednesday to Saturday 9:30 AM to 5 PM;
- Competitive salary, starting at 19.00$ according to experience;
- A complete and paid training program;
- A friendly and design work environment;
- Being a company in significant growth and having several projects in development, there are multiple possibilities for advancement in the group.
You are the person we are looking for if you possess the following skills
- At least 2 years of experience in a similar customer service role;
- Strong customer service skills;
- Available working weekends;
- Good verbal and written skills;
- You know how to manage priorities;
- You are motivated and enjoy working in a team environment;
- At ease with inventory operating systems and good knowledge of the MS Office suite;
- Have initiative, versatility, organization and diplomacy.
Do you see yourself as a Home Société key partner? If so, simply apply by sending your resume through this website. We can’t wait to meet you!
Laurence & Melanie
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- North York, ON M6A 3B9: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
About Home Société
We are Home Société. We draw on decades of design expertise while seeking beauty and inspiration in all things. We live and breathe exceptional local and international design for the home, inside and out. We love the slick feel of leather and metal's industrial edge, but have a soft spot for noble fabrics like velvet, too. We believe in having the freedom to explore and the comfort of expert guidance should you need it. We are diverse and inclusive. We are many things.
We offer a curated selection of distinct furniture and accessories for home and garden, carefully chosen for their beauty, quality and versatility, and tailored to reflect your singular sense of style.
We are a collective that celebrates individuality. A hub where people with a shared passion for tasteful living can be inspired and fulfilled. A full-service space where you can browse with confidence and cultivate your self-expression.
A job at Home Société means flourishing professionally in a creative environment while collaborating with a dynamic and visionary team. Here, every day offers an array of stimulating endeavours. We offer great opportunities for advancement, along with a competitive compensation.
We are also pleased to announce that following the resounding success of our first store in Toronto, we will be opening a new location in Ottawa, at 2685 Iris Street, this spring.
If you have an eye for design, know how to connect with customers and understand that the best results are achieved as a team, we want to meet with you.