Top Benefits
About the role
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Account Manager in Toronto, Ontario to the Scandi Family!
You will be taking care of a mixed client portfolio of13 sites. Travel will include locations: Bradford, Brampton, Vaughan, Thornhill, Richmond Hill and Woodbridge. Business hours are Monday to Friday 8am - 4:30pm with flexibility needed as business needs fluctuate. When not on the road visiting sites you are welcome to work from the comfort of your own home.
What's in it for you:
- Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
- Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development.
- Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada and growth into the US.
- Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
What your day to day looks like:
Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
- Site Visits; Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
- Account Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
- People Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action
Financial Administration
- Manage the monthly and annual budget forecasts and processes.
- Build strategic service models to maximize results to minimize expense.
What you'll need to succeed:
- 2-3 years in a previous Supervisor or Manager position
- Previous experience in janitorial management is preferred
- Valid driver's license in good standing and must have a good driving record
- Most important to us is strong customer service skills since this will be a client facing role
- Excellent proficiency of the English language in both written and verbal communication
- Ambitious, enthusiastic and enjoys working in a fast paced environment
- Ability to lead a team while fostering a strong team connection and collaboration
- Reliable and trustworthy with the ability to handle some high pressure stressful situations
- Willingness to learn the cleaning industry
Additional Job Details:
- Must be available 24/7 in case of emergency or client needs
- iPad, Cell Phone and Computer provided
- Company vehicle and fuel card provided
Our interview process:
- 20 minute preliminary phone interview with our Recruiter
- 20-40 minute to an hour assessment (depending on optional practice questions or breaks).
- 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.
About Scandinavian Building Services
Scandinavian's team of 8,000+ cleaning professionals are responsible for putting the shine on 160-million feet of retail and commercial properties nationwide.
Our clients include Canada's largest national retailers, commercial spaces from small offices to large towers, iconic sports and entertainment facilities, industrial spaces, fitness facilities, shopping centers, and much more!
No cleaning challenge is too big or too small for Scandinavian.
Established in 1956, Scandinavian has been owned and operated by the Hay family since 1982. Their high standards – and total commitment to providing the best customer service in the business – permeate the entire organization.
Scandinavian strives to be an innovative leader in the janitorial industry and has set itself apart by creating a proprietary QA/QC software called ScandiTRAC, through which customers are provided full transparency and accountability.
Using technology, we gather analytic information to meet individual customer and site-specific needs, bringing you better service, cost savings, and efficiencies.
Scandinavian takes a customer centric approach to the way business is done in order to meet and exceed the needs of individual customers. We also take great effort in creating long lasting partnerships that are beneficial to both parties.
Scandinavian – Our reputation is spotless!
Sectors that We Service: • Retail • Public Sector • Commercial and Office Properties • Arts, Sports, & Entertainment • Educational Facilities • Healthcare Centers and Hospitals • Commercial Cleanup
We also provide a variety of Special Services that include but are not limited to the following: • Parking Lot Maintenance; • Pressure Washing; • High Dusting; • Snow Removal; • Steam Cleaning; • Stone Care; and • Concrete Care etc.
Top Benefits
About the role
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Account Manager in Toronto, Ontario to the Scandi Family!
You will be taking care of a mixed client portfolio of13 sites. Travel will include locations: Bradford, Brampton, Vaughan, Thornhill, Richmond Hill and Woodbridge. Business hours are Monday to Friday 8am - 4:30pm with flexibility needed as business needs fluctuate. When not on the road visiting sites you are welcome to work from the comfort of your own home.
What's in it for you:
- Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
- Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development.
- Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada and growth into the US.
- Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
What your day to day looks like:
Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
- Site Visits; Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
- Account Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
- People Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action
Financial Administration
- Manage the monthly and annual budget forecasts and processes.
- Build strategic service models to maximize results to minimize expense.
What you'll need to succeed:
- 2-3 years in a previous Supervisor or Manager position
- Previous experience in janitorial management is preferred
- Valid driver's license in good standing and must have a good driving record
- Most important to us is strong customer service skills since this will be a client facing role
- Excellent proficiency of the English language in both written and verbal communication
- Ambitious, enthusiastic and enjoys working in a fast paced environment
- Ability to lead a team while fostering a strong team connection and collaboration
- Reliable and trustworthy with the ability to handle some high pressure stressful situations
- Willingness to learn the cleaning industry
Additional Job Details:
- Must be available 24/7 in case of emergency or client needs
- iPad, Cell Phone and Computer provided
- Company vehicle and fuel card provided
Our interview process:
- 20 minute preliminary phone interview with our Recruiter
- 20-40 minute to an hour assessment (depending on optional practice questions or breaks).
- 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.
About Scandinavian Building Services
Scandinavian's team of 8,000+ cleaning professionals are responsible for putting the shine on 160-million feet of retail and commercial properties nationwide.
Our clients include Canada's largest national retailers, commercial spaces from small offices to large towers, iconic sports and entertainment facilities, industrial spaces, fitness facilities, shopping centers, and much more!
No cleaning challenge is too big or too small for Scandinavian.
Established in 1956, Scandinavian has been owned and operated by the Hay family since 1982. Their high standards – and total commitment to providing the best customer service in the business – permeate the entire organization.
Scandinavian strives to be an innovative leader in the janitorial industry and has set itself apart by creating a proprietary QA/QC software called ScandiTRAC, through which customers are provided full transparency and accountability.
Using technology, we gather analytic information to meet individual customer and site-specific needs, bringing you better service, cost savings, and efficiencies.
Scandinavian takes a customer centric approach to the way business is done in order to meet and exceed the needs of individual customers. We also take great effort in creating long lasting partnerships that are beneficial to both parties.
Scandinavian – Our reputation is spotless!
Sectors that We Service: • Retail • Public Sector • Commercial and Office Properties • Arts, Sports, & Entertainment • Educational Facilities • Healthcare Centers and Hospitals • Commercial Cleanup
We also provide a variety of Special Services that include but are not limited to the following: • Parking Lot Maintenance; • Pressure Washing; • High Dusting; • Snow Removal; • Steam Cleaning; • Stone Care; and • Concrete Care etc.