passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To produce quality bread and pizza products following standard fabricating and finishing procedures according to production lists;

• To be responsible for the full preparation and stocking of the Bread and Pizza department;

• To effectively prepare pizzas and breads according to Company standards for food preparation and appearance;

• To serve customers in an efficient and friendly manner;

• To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;

• To be responsible for the opening and/or closing functions of the department;

• To assist the department manager in the training and direction of part time staff;

• To ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy;

• To maintain the department in the absence of the department manager;

• To perform other duties, as required.

The Ideal Candidate Would Possess:

• Exceptional customer service skills

• The ideal candidate must possess a minimum of three (3) years food preparation experience;

• Three to five years’ scratch artisan baking experience, preferably in a retail environment would be considered an asset;

• Flexibility to work a variety of hours which include days, evening, nights, and weekends;

• Ability to work under pressure in a fast-paced environment;

• Must possess excellent organization, communication and interpersonal skills.

How You’ll Succeed:

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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