As Assistant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner and Restaurant General Manager in the day-to-day operations of a fast paced restaurant. In this position you will: • Manage the shift by ensuring your team has all the tools they need to succeed • Follow Wendy's standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment • Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation • Promote a respectful team environment and manage team members with open communication and understanding • Manage inventory and ordering, Scheduling, as well as Training Your local Wendy's located on 2456 Bank Street is looking for an Assistant Manager. Working with us will help you gain knowledge in the QSR industry and will give you the tools and assets to be apart of something special as well as to help you become a leader in any field. We are looking for individuals who have full availability. Working with us will help many achieve their goals & sky is the limit! As an Assistant, you are the perfect blend of mentor and team captain. You lead your team through your shift with a positive attitude. You set an example by placing guests as your highest priority and role model exceptional guest service. You spot opportunities to improve the business and you are able to effectively communicate with the management team. With 1-2 years of Food Service Supervisor experience you are qualified to be in this leadership role. You are guest focused, enthusiastic, and thrive in a fast-paced, goal oriented environment. What You’ll Do: As an Assistant Manager, you will: Lead with a Guest-First Mindset: Ensure every guest leaves with a smile by creating a warm, welcoming, and engaging restaurant environment. Excel at Guest Recovery: Take charge of guest concerns with urgency, empathy, and professionalism—always turning a negative into a positive. Be Available and Ready: This is a position requiring full availability, including weekends and holidays. You’ll be an essential leader ready to step in at any moment. Support Store Excellence: Make decisions that reflect both the guest’s satisfaction and the store’s operational success. Inspire and Coach the Crew: Guide team members in delivering consistent, high-quality service with genuine care and energy. What We’re Looking For: Proven experience in customer service, hospitality, or restaurant management Strong leadership and communication skills Excellent judgment in high-pressure situations Unmatched dedication to guest recovery and service excellence A proactive, solutions-oriented mindset that puts guests and store success first Full schedule flexibility and a deep sense of responsibility What We Offer: Competitive salary based on experience Performance-based incentives Paid training and career development opportunities A supportive team environment with growth potential Recognition for your hard work and impact on the guest experience If you're someone who leads with kindness and takes pride in creating positive guest experiences, we’d love to meet you! Please send your resumes to n.al-salman@qsrgroup.ca

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$20.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Dental care
• Discounted or free food

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Language:

• English (preferred)

Work Location: In person