Service Coordinator (Youth Outreach Worker), The Grove - Youth Wellness Hubs Ontario
Top Benefits
About the role
Posting Closes: August 10, 2025 at 5:00pm
About Us:
The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.
We are fully accredited by Accreditation Canada and are proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise (2024).
Why Join our Team:
Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.
Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.
Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.
Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.
The Opportunity:
We are recruiting for a Service Coordinator (Youth Outreach Worker, The Grove
- This is a regular full-time opportunity (35 hours per week Monday to Friday 10am to 6pm with evening hours as needed) based at 390 Main St. E. Palmerston.
Reporting to the Team Lead, The Grove – Youth Wellness Hubs Ontario, this position will provide assessment, intervention, outreach and service coordination for referrals for youth aged 12 to 26.
The Grove is a one stop shop for youth between the ages of 12 and 26, providing mental health, addictions and developmental services including access to safe spaces, professional support services, and other youth workers. It is a collaborative project with the aim of providing youth with the support they need to build positive, bright futures.
Qualifications:
- Degree/diploma in psychology, social work, or relevant health or social science field
- Three or more years of related experience working with youth (12-26 years) with mental health/addictions issues
- Experience working with diverse youth populations, including 2SLGBTQIA+, racialized and marginalized communities
- Well-developed assessment, intervention and support skills
- Experience working with youth homelessness
- Working knowledge of mental health, addiction and concurrent issues
- Well-developed knowledge base of the various service systems within the catchment area’ including mental health and addiction supports and resources
- Ability to work well under pressure in a team environment and also independently
- Good organizational, communication, interpersonal and problem solving skills
- Ability to work collaboratively in a busy inter-disciplinary setting and with formal and informal community resources
- Proficiency with MS Office, Outlook and various data base software
- Demonstrated belief in the values and philosophy of CMHA WW
- Demonstrated sound clinical and practical judgement
- A valid driver’s license, vehicle and insurance, as travel is required
Qualified candidates are invited to submit a resume and cover letter outlining how your skills, qualifications and experience meet the position requirements.
CLASSIFICATION AND RATE OF PAY: Level 5 (OPSEU) - $32.74 TO $39.90 per hour
CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons.
Other key search terms: Child and Youth Worker, Social Worker
Experience
Required
- 3 year(s): Youth Mental Health
Education
Required
- College Diploma or better in Social Work or related field
About Canadian Mental Health Association
As the most established and extensive community #mentalhealth organization in Canada, the Canadian Mental Health Association promotes mental health for all and supports the resilience and recovery of those experiencing mental illness.
CMHA envisions a Canada where mental health is a universal human right.
En tant qu'organisme communautaire du secteur de la #santémentale le plus vaste et le mieux établi au Canada, l'ACSM fait la promotion de la santé mentale pour tous et toutes et soutient la résilience et le rétablissement des personnes qui ont un trouble mental.
Notre vision est celle d'un Canada où la santé mentale est un droit universel de la personne.
Service Coordinator (Youth Outreach Worker), The Grove - Youth Wellness Hubs Ontario
Top Benefits
About the role
Posting Closes: August 10, 2025 at 5:00pm
About Us:
The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.
We are fully accredited by Accreditation Canada and are proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise (2024).
Why Join our Team:
Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.
Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.
Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.
Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.
The Opportunity:
We are recruiting for a Service Coordinator (Youth Outreach Worker, The Grove
- This is a regular full-time opportunity (35 hours per week Monday to Friday 10am to 6pm with evening hours as needed) based at 390 Main St. E. Palmerston.
Reporting to the Team Lead, The Grove – Youth Wellness Hubs Ontario, this position will provide assessment, intervention, outreach and service coordination for referrals for youth aged 12 to 26.
The Grove is a one stop shop for youth between the ages of 12 and 26, providing mental health, addictions and developmental services including access to safe spaces, professional support services, and other youth workers. It is a collaborative project with the aim of providing youth with the support they need to build positive, bright futures.
Qualifications:
- Degree/diploma in psychology, social work, or relevant health or social science field
- Three or more years of related experience working with youth (12-26 years) with mental health/addictions issues
- Experience working with diverse youth populations, including 2SLGBTQIA+, racialized and marginalized communities
- Well-developed assessment, intervention and support skills
- Experience working with youth homelessness
- Working knowledge of mental health, addiction and concurrent issues
- Well-developed knowledge base of the various service systems within the catchment area’ including mental health and addiction supports and resources
- Ability to work well under pressure in a team environment and also independently
- Good organizational, communication, interpersonal and problem solving skills
- Ability to work collaboratively in a busy inter-disciplinary setting and with formal and informal community resources
- Proficiency with MS Office, Outlook and various data base software
- Demonstrated belief in the values and philosophy of CMHA WW
- Demonstrated sound clinical and practical judgement
- A valid driver’s license, vehicle and insurance, as travel is required
Qualified candidates are invited to submit a resume and cover letter outlining how your skills, qualifications and experience meet the position requirements.
CLASSIFICATION AND RATE OF PAY: Level 5 (OPSEU) - $32.74 TO $39.90 per hour
CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons.
Other key search terms: Child and Youth Worker, Social Worker
Experience
Required
- 3 year(s): Youth Mental Health
Education
Required
- College Diploma or better in Social Work or related field
About Canadian Mental Health Association
As the most established and extensive community #mentalhealth organization in Canada, the Canadian Mental Health Association promotes mental health for all and supports the resilience and recovery of those experiencing mental illness.
CMHA envisions a Canada where mental health is a universal human right.
En tant qu'organisme communautaire du secteur de la #santémentale le plus vaste et le mieux établi au Canada, l'ACSM fait la promotion de la santé mentale pour tous et toutes et soutient la résilience et le rétablissement des personnes qui ont un trouble mental.
Notre vision est celle d'un Canada où la santé mentale est un droit universel de la personne.