Administrative Assistant, In-Office, Full-Time
Top Benefits
About the role
Company:
ClaimsPro LPAdministrative Assistant, In-Office, Full-Time (Saskatoon, SK)
Role Summary
Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.
ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast paced environment.
The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
Competencies required to succeed
This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment, including Adjusters and meeting deadlines. He/she must:
- Be action/results oriented, with ability to take initiatives
- Possess above-average written and verbal communication skills
- Have mature and friendly disposition in dealing with pressures at work
- Have intermediate computer skills and ability to learn new computer system
- Professional demeanor and strong customer service & interpersonal skills
- Excellent organizational skills / ability to prioritize
- Able to work in fast paced, evolving environment with minimal supervision
Responsibilities
- Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
- Handling billings for claims - prepares invoices for client billing
- Reception: answer phones and forward calls in a timely, professional and efficient manner
- Opening new client claims and set up in the system
- Transcribes data from source documents following generally standardized procedures using coding skills and some judgment, for review by the adjuster
- Claim file management – filing and pulling information
- Administrative support to the Branch Manager as needed
- Other duties as assigned
Education, knowledge and experience required
- Grade twelve diploma
- A post-secondary diploma in Office Administration will be given preference.
- Previous experience within a dynamic team will be given preference.
- Experience in an administrative support environment is preferred
- Previously demonstrated ability to execute high attention to detail
- Completion of First Aid training is an asset
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative behaviors and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate experience with Word, and strong Excel skills are required
- All other computer applications –must have the aptitude and ability to learn as required
- All prospective employees must pass a background check
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.
Administrative Assistant, In-Office, Full-Time
Top Benefits
About the role
Company:
ClaimsPro LPAdministrative Assistant, In-Office, Full-Time (Saskatoon, SK)
Role Summary
Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.
ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast paced environment.
The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
Competencies required to succeed
This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment, including Adjusters and meeting deadlines. He/she must:
- Be action/results oriented, with ability to take initiatives
- Possess above-average written and verbal communication skills
- Have mature and friendly disposition in dealing with pressures at work
- Have intermediate computer skills and ability to learn new computer system
- Professional demeanor and strong customer service & interpersonal skills
- Excellent organizational skills / ability to prioritize
- Able to work in fast paced, evolving environment with minimal supervision
Responsibilities
- Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
- Handling billings for claims - prepares invoices for client billing
- Reception: answer phones and forward calls in a timely, professional and efficient manner
- Opening new client claims and set up in the system
- Transcribes data from source documents following generally standardized procedures using coding skills and some judgment, for review by the adjuster
- Claim file management – filing and pulling information
- Administrative support to the Branch Manager as needed
- Other duties as assigned
Education, knowledge and experience required
- Grade twelve diploma
- A post-secondary diploma in Office Administration will be given preference.
- Previous experience within a dynamic team will be given preference.
- Experience in an administrative support environment is preferred
- Previously demonstrated ability to execute high attention to detail
- Completion of First Aid training is an asset
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative behaviors and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate experience with Word, and strong Excel skills are required
- All other computer applications –must have the aptitude and ability to learn as required
- All prospective employees must pass a background check
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.