OVERVIEW

The Manager is responsible for ensuring that patient care and services are delivered in accordance with the Hospital’s vision, strategic directions and goals including be excellent, lead wisely and build community. This is achieved in partnership with the Clinical Resource Leaders (CRL) and Supervisors by leading the provision of patient and family centered care, encouraging people, ensuring value, and inspiring innovation. The Manager consistently uses best practices in: leadership, business management innovation, planning and goal setting, process enhancement and standardization, project and change management, team development and performance, communication and problem solving. The Manager also manages financial and human resources to ensure optimal and accountable performance of the unit/ service areas. The manager shares responsibility with practice leaders (Clinical Resource Leader (CRL) and Supervisors) in ensuring a quality practice setting, based on evidence-supported clinical practice standards that inspire staff to achieve service excellence reflected by high levels of patient satisfaction within a culture of safety and learning.

EDUCATION

• Baccalaureate Degree in nursing required, Masters in nursing or a related field, preferred.

• Current registration with College of Nurses of Ontario.

QUALIFICATIONS

• Minimum of five (5) years recent related clinical experience within an acute care setting, at least two years in a leadership capacity.

• Proven ability to engage staff in patient focused, evidence based high quality patient care.

• Strong leadership skills including demonstrated effectiveness with designing, planning, managing projects and change management.

• Demonstrated business acumen.

• Sound knowledge of risk management and best practice related to patient and staffsafety and continuous quality improvement.

• Demonstrated superior problem solving, analytical and critical thinking skills.

• Demonstrated ability to forecast, plan and monitor the operating and capital equipment budget for areas of responsibility.

• Broad knowledge of patient care population service challenges and program/service research.

• Sound labour and employee relations skills - experience in a unionized environment.

• Excellent verbal and written communication skills.

• Demonstratedknowledge of organizational structures and functions.

• Demonstrated embodiment of MGH Core values; proven ability to work effectively as a team member.

• Advocate for patient, staff and the advancement of professional practice.

• Knowledge of scheduling and staffing principles and experience with staffing.

• Demonstrated ability to develop a healthy workplace including fair and equitable work practices.

• Working knowledge of clinical/administrative computer software, including MS office, scheduling and payroll systems.

• Good work and attendance record required

• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.

• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.

• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.