Strategic Initiatives Officer
Top Benefits
About the role
Department Vice-President Facilities & Operations - AS Administration
Salary range $67,159 -$111,92
Hours per week -
Posted date July 28, 2025
Closing date August 18, 2025
Position Type Full Time - Operating Funded
Description
This position is part of the Association of the Academic Staff of the University of Alberta (AASUA).
In accordance with the Administrative and Professional Officer Agreement, this position has a comprehensive benefits package and an annual salary range of $67,159 -$111,927.
Location - This role is in-person at North Campus, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
Working for Business Continuous Improvements
Business Continuous Improvements is responsible for assisting Campus Services with reaching their strategic and operational goals regarding financial, technical, and process improvement needs.
These areas include, but are not limited to:
- Retail Services including the University Bookstore, Parking Services, Transportation Services, Glen Sather Sports and Medical Clinic, and Pharmacy
- Residence, Occupancy, Life, Education and Services
- Dining, Leasing, Conferencing Services, including the University of Alberta Botanic Garden
- Campus and Community Recreation
Position Summary
Reporting to the Director, Business Continuous Improvements, the Strategic Initiatives Officer (SIO) is responsible for leading and supporting departmental consultation, projects, research, and trend analysis related to one or more of the Campus Services units. The SIO also supports the advancement of strategic planning initiatives and other projects as assigned.
The SIO works collaboratively with internal and external stakeholders, including campus partners, on projects integral to the success of Campus Services’ business units. The position provides discovery, analysis, planning, change management, and managing of specific initiatives and projects from initiation to completion.
The SIO also provides executive leadership support and assistance to the Campus Services Senior Leadership Group to advance programs, planning activities, and priority projects that advance the goals of Campus Services.
Duties
- Lead, facilitate, and document projects that align with the vision of Campus Services
- Identify projects to achieve this vision
- Lead project teams through all phases of the project lifecycle, including requirements gathering, analysis, design, development, testing, training, change management and implementation
- Create Organizational Change Management Plans for projects/initiatives
- Conduct Business Analysis and create documentation on systems, processes, and workflows
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Facilitate stakeholder workshops and focus groups
- Drive awareness of requirements across business units and identify substandard systems processes through the evaluation of real-time data
- Serve as a thought leader for technical business processes
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
- deep understanding of user experience/user interface principles and operational/institutional needs to guide the development of solutions, processes or systems to help maximize usability and adoption.
Minimum Qualifications
- Bachelor’s Degree in business administration or management. Equivalent experience will be considered.
- Strong interpersonal and communication skills
- Strong problem identification and resolution abilities
- Demonstrated ability of leading and managing medium to large-scale projects in large/complex environments
- Experience leading business operations processes and technology change within a complex environment
- Experience in Business Analysis, process / continuous improvement, and solution implementations
- Proven experience of navigating operations in a higher education / public environment
- Knowledge and experience of customer service standards and procedures.
Preferred Qualifications
- LEAN, Agile, Six Sigma
- Project Management Professional
- Change Management Certification
- Knowledge and experience of database systems, retail software systems, access systems and technologies
- Knowledge and experience of Information Technology Infrastructure Library and Information Technology Service Management
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.
Note: This opportunity will be available until midnight August 18, 2025, Edmonton, Alberta local time.
About University of Alberta
The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.
The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."
Strategic Initiatives Officer
Top Benefits
About the role
Department Vice-President Facilities & Operations - AS Administration
Salary range $67,159 -$111,92
Hours per week -
Posted date July 28, 2025
Closing date August 18, 2025
Position Type Full Time - Operating Funded
Description
This position is part of the Association of the Academic Staff of the University of Alberta (AASUA).
In accordance with the Administrative and Professional Officer Agreement, this position has a comprehensive benefits package and an annual salary range of $67,159 -$111,927.
Location - This role is in-person at North Campus, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
Working for Business Continuous Improvements
Business Continuous Improvements is responsible for assisting Campus Services with reaching their strategic and operational goals regarding financial, technical, and process improvement needs.
These areas include, but are not limited to:
- Retail Services including the University Bookstore, Parking Services, Transportation Services, Glen Sather Sports and Medical Clinic, and Pharmacy
- Residence, Occupancy, Life, Education and Services
- Dining, Leasing, Conferencing Services, including the University of Alberta Botanic Garden
- Campus and Community Recreation
Position Summary
Reporting to the Director, Business Continuous Improvements, the Strategic Initiatives Officer (SIO) is responsible for leading and supporting departmental consultation, projects, research, and trend analysis related to one or more of the Campus Services units. The SIO also supports the advancement of strategic planning initiatives and other projects as assigned.
The SIO works collaboratively with internal and external stakeholders, including campus partners, on projects integral to the success of Campus Services’ business units. The position provides discovery, analysis, planning, change management, and managing of specific initiatives and projects from initiation to completion.
The SIO also provides executive leadership support and assistance to the Campus Services Senior Leadership Group to advance programs, planning activities, and priority projects that advance the goals of Campus Services.
Duties
- Lead, facilitate, and document projects that align with the vision of Campus Services
- Identify projects to achieve this vision
- Lead project teams through all phases of the project lifecycle, including requirements gathering, analysis, design, development, testing, training, change management and implementation
- Create Organizational Change Management Plans for projects/initiatives
- Conduct Business Analysis and create documentation on systems, processes, and workflows
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Facilitate stakeholder workshops and focus groups
- Drive awareness of requirements across business units and identify substandard systems processes through the evaluation of real-time data
- Serve as a thought leader for technical business processes
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
- deep understanding of user experience/user interface principles and operational/institutional needs to guide the development of solutions, processes or systems to help maximize usability and adoption.
Minimum Qualifications
- Bachelor’s Degree in business administration or management. Equivalent experience will be considered.
- Strong interpersonal and communication skills
- Strong problem identification and resolution abilities
- Demonstrated ability of leading and managing medium to large-scale projects in large/complex environments
- Experience leading business operations processes and technology change within a complex environment
- Experience in Business Analysis, process / continuous improvement, and solution implementations
- Proven experience of navigating operations in a higher education / public environment
- Knowledge and experience of customer service standards and procedures.
Preferred Qualifications
- LEAN, Agile, Six Sigma
- Project Management Professional
- Change Management Certification
- Knowledge and experience of database systems, retail software systems, access systems and technologies
- Knowledge and experience of Information Technology Infrastructure Library and Information Technology Service Management
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.
Note: This opportunity will be available until midnight August 18, 2025, Edmonton, Alberta local time.
About University of Alberta
The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.
The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."