Apply By: Thursday, August 14, 2025 11:59 pm EDT

Program Specialist

Job ID:

231793

Posting status:

Open

Organization:

Ministry of Long - Term Care

Division:

Long-Term Care Operation Division

City:

Newmarket, Oshawa

Position(s) language:

English

Job term:

1 Temporary - up to 12 months with possible extension

Job code:

5A002 - HumanResources05

Salary:

$76,231.00 - $109,842.00 Per year

Are you passionate about adult education? Are you looking for an opportunity to express your creativity?
If so, this might be the opportunity for you.

The Ministry of Long-Term Care, Inspections Branch, is seeking Program Specialists to manage, plan, design, develop and deliver inspections training to registered health professionals performing inspections across a range of clinical areas (e.g., wound care, restraints, responsive behaviours, medication administration, abuse, neglect, infection, prevention and control, etc.) to ensure compliance with legislation and to support learning.

About the job

In this role, you will:

• Manage the implementation of the education strategy to support Long-Term Care (LTC) Home inspectors representing a variety of regulated health professions and allied professions for a broad geographic region, training in the field as well as classroom, and working collaboratively with other training leads across all District Offices across the province of Ontario.
• Utilize clinical knowledge and expertise to ensure training materials and specific training to inspectors identifies the appropriate steps required to effectively inspect in complex clinical areas.
• Manage the co-ordination of field experience training sites to test out new approaches to auditing and monitoring the integrity of inspection methodology.
• Design, utilize and deliver training sessions and modules using various training approaches and modalities in keeping with adult learning principles and best practices.
• Recommend changes, improvements and refinements in approach to inspection methodology (ex. streamlining inspection processes).
• Implement, manage and monitor select aspects of the Continuous Quality Improvement (CQI) Program related to inspections.
• Serve as subject matter expert on education strategy, inspection methodology for all inspection types.
• Supervise inspectors during training and provides guidance, re-direction, and support to address issues that may affect performance and consistency.
• Provide guidance and advice to District Managers and program staff to support them in discharging their inspection responsibility.
• Consult and collaborate with Clinical Consultants and leadership team, to exchange ideas and information, and make decisions relative to inspection training, policy and program development and implementation.

What you bring to the team

Mandatory requirements

• You must be a member in good standing of one of the regulated health professions in Ontario (ex. Registered Nurse, Registered Dietitian, Registered Physiotherapist, Occupational Therapist, Social Worker, or Speech-Language Pathologist) to ensure inspectors are trained in the appropriate steps required to effectively inspect in complex clinical areas.
• You must be eligible to be certified as a Long-Term Care Home Inspector, in order to develop and deliver LTC Inspection training.

Managerial Skills:

• You have demonstrated leadership, change management, risk management and managerial skills to lead staff, program and service delivery in a change and transformational environment.
• You have excellent formal/informal complaints/dispute resolution skills
• You understand the principles of strategic planning, organizational and project management skills to provide strategic leadership in the development, implementation and management of plans, operational/business plans and service delivery processes.
• You have business and financial management skills.
• You have project management and organizational skills to manage competing priorities and lead projects.

Specialized Knowledge:

• You have demonstrated knowledge of LTC home inspections in Ontario including knowledge of Fixing Long-Term Care Act, 2021 and its Regulations, inspection processes including IT applications, Inspection Protocols, program policies and procedures, issues and operation of Long-Term Care homes.
• You possess knowledge of principles and approaches in adult learning and their implementation to manage the development and implementation of a program-wide education strategy, and design and deliver training sessions and modules.
• You have knowledge of Government planning processes, program performance measures, and program effectiveness criteria to establish, implement and manage the Continuous Quality Improvement (CQI) program which monitors and evaluates the effectiveness of the inspection program's adherence to inspection methodology and program performance standards.

Interpersonal and Influencing Skills:

• You have collaboration and interpersonal skills to work with external consultants and vendors.
• You have persuasion and advisory skills to advise senior management on the quality of training and inspections.
• You have persuasion skills to advise senior management on emerging issues which may impact the education and training received by inspectors.
• You have instructional skills to provide coaching and advice to staff delivering inspection training programs to ensure testing/certification requirements of participants are met.

Analytical and Problem-Solving Skills:

• You have the ability to assess and strategically plan on-going inspection methodology training needs and develop and implement innovative and creative approaches.
• You are able to manage the evaluation and monitoring of training and orientation programs, identify and research issues/alternatives and propose new standards, develop and recommend new strategies/approaches.
• You are able to assess the need for and make recommendations for new/revised procedures to improve efficiencies in the delivery of the training materials.

Project Management Skills:

• You have demonstrated project management, planning and organizational skills to manage the planning, development and co-ordination of inspector training to achieve ministry's mandate.

Communication Skills:

• You have presentation, facilitation, and interpersonal skills to deliver training program sessions, provide advice/recommendations to senior management as a subject matter expert, consult and collaborate with managers and peers to facilitate information exchange and collaborative working relationships and deliver presentations to stakeholder groups.
• You have written communication skills to prepare a range of documentation and correspondence including the overall education strategy, its various components including training materials, presentation materials, briefing notes and reports.

Computer Skills:

• You have knowledge of computer technology, including development of hard copy and on-line training materials, PowerPoint, and the use of other applicable software to prepare a range of documentation, reports and training materials

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Thursday, August 14, 2025 11:59 pm EDT

Position details:

• 1 English Temporary, duration up to 12 months, 33 King St W, Oshawa, Central Region or 465 Davis Dr, Newmarket, Central Region

Compensation group:

Association of Management, Administrative and Professional Crown Employees of Ontario

Work hours:

Schedule 6

Category:

Education and Training

Posted on:

Wednesday, July 30, 2025

Note:

• E-LC-231793/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together