Job Number**:** 52918

The Edmonton Police Service requires one (1) positive individual committed to providing exemplary customer service to assume the position of Alarm Management Coordinator in the Police Information Check & Alarm Control Section. Responsibilities of this position include:

• Accurately processing alarm permit applications.
• Reviewing alarm files and issuing false alarm invoices.
• Cancelling and suspending alarm permits accordingly.
• Collecting and processing fees for police information checks and alarm permits.
• Performing general office duties including collecting and distributing mail in addition to other related duties as required.
• Responding to internal and external partner and customer enquiries.
• Must be able to develop and maintain relationships with external stakeholders.
• Preparing memorandums, briefing notes and written communications as required.
• Reviewing alarm occurrences for pattern analysis.

Qualifications:

• Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic computer applications.
• A minimum of two (2) years diversified word and information processing experience.
• Minimum of one (1) year recent cash handling experience including point of sale terminal experience.
• Knowledge of the Alarm Systems Bylaw and Enhanced Call Verification would be considered an asset.
• Exemplary interpersonal and customer service skills. Previous customer relations experience would be considered an asset.
• Experience with City of Edmonton cash handling procedures would be considered an asset.
• Experience in JOIN and EPROS would be considered an asset.
• Experience with iNet, CAD, and the Edmonton Police Service Alarm Control Database would be considered an asset.
• Ability to obtain a Bylaw Officer appointment.
• Must possess excellent verbal and written communication skills.
• Experience issuing alarm permits, false alarm invoices and reviewing alarm files would be considered an asset.
• Proficiency with Microsoft Word, Excel, and Outlook.

Hours of Work:

40 hours per week, 8 hours per day, 0745hrs to 1615hrs Monday to Friday.

Salary Range:

21B, Salary Grade: 007, $23.787 - $29.534 (Hourly), $1,903.00 - $2,362.70 (Bi-Weekly), $49,667.26 - $61,666.99 (Annually).

The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: CZ

Classification Title**:** Word/Data Processing Clerk II

Posting Date**:** Jul 14, 2025

Closing Date**:** Jul 21, 2025, 11:59:00 (MDT)

Number of Openings (up to)****: 1 - Permanent Full-time

Union : CSU 52

Department**:** Edmonton Police Service

Work Location(s)****: #108, 14315-118 Avenue Edmonton