Kwantlen Polytechnic University (KPU) is more than just a place to learn; it's a university powered by the people who live and work here—students, staff, and faculty alike. As one of BC’s Top Employers, we strive to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning. Join us today and transform your future!

Competition ID:

4177

Internal Closing Date:

July 19, 2025

External Closing Date:

Open Until Filled

# of Openings:

1

• Salary Information:

8 - BCGEU Pay Grid - $29.53 to $32.94 per hour

Employment Type:

Permanent Full Time

Workplace Type:

Hybrid

Travel Frequency:

Occasional travel between campuses is required.

Employee Group:

Support Staff (BC General Employees Union)

Days of Work (BCGEU):

Monday, Tuesday, Wednesday, Thursday, Friday

Hours of Work (BCGEU):

8:30am-4pm

Hours per Week (BCGEU):

35

We are currently seeking a Testing Administrator to join our Assessment and Testing Services (ATS) team.

Job Overview

The Testing Administrator (TA) is responsible for the administration, security and integrity of all internal KPU and external corporate testing, exams and assessments, ensuring compliance with national standards, legal and university policies. The TA works closely with stakeholders across the institution to create a barrier free exam experience for students with specific needs. The TA also works collaboratively with external support agencies on technical support for assistive technology needs. As the front line contact, the TA acknowledges and understands the risk factors related to exam integrity and the human rights duty to accommodate as it relates to the support of students, clients, the reputation of KPU and the department.

Education and Experience

• Completion of a diploma or degree from an accredited post-secondary institution.
• Minimum three years’ administrative experience in a post-secondary environment demonstrating progressive increases in responsibility.
• Experience with administering and invigilating exams in a post-secondary institution or high-stakes environment.
• Or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Advanced knowledge of post-secondary institution exam administration and invigilation.
• Advanced knowledge of integrated administrative technologies including MS Word, MS Excel, MS Outlook, MS Access (or other database software), SharePoint, Moodle (or other LMS), Big Blue Button (or other video conferencing tools), email, booking or registration systems and internet browsers.
• Working knowledge of ERP systems maintaining student records and financial data.
• Knowledge of PC hardware and basic system configurations to be able to set up computer equipment and provide tier two support.
• Working knowledge of University admission deadlines and activities associated with Admission’s testing schedules.
• Comfortable learning multiple testing software setup and configurations, maintaining current knowledge and annual recertification to provide second tier support.
• Familiarity with exam registration or scheduling software and OneNote is an asset.
• Skilled with organization and prioritizing; able to meet continually changing priorities while working on multiple tasks, with multiple stakeholders and software simultaneously.
• Understands and is able to use marking keys and related computerized tools to score tests.
• Comfortable with high levels of growth and change, working with team to design and implement new procedures and policies as departmental needs evolve and grow.
• Excellent interpersonal skills with ability to work dynamically within a team of diverse individuals.
• Able to liaise and communicate effectively and diplomatically with a wide variety of internal and external stakeholders.
• Proven ability to successfully recognize and analyze problems, mitigate and implement solutions. Excellent follow up skills.
• Excellent customer service; able to address and resolve sensitive situations with diplomacy, tact and discretion while respecting departmental policies and procedures for their unique exam.
• Able to exercise a high level of initiative and responsibility, working independently, exercising good judgment to successfully meet deadlines.
• Intercampus travel is required; possession of a valid driver’s license and access to a vehicle is preferred.
• Willing and able to secure an annual criminal records check.

As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.