Revenue Services Manager
Top Benefits
About the role
At the City of Welland,
we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious. We're not satisfied with the status quo, and we're certainly not satisfied with doing things a certain way simply because that's how they were done in the past.
We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants. In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat.
So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference.
Under the direction of the City Treasurer, the Revenue Services Manager is responsible for the activities and functions of the Taxation and Water/Wastewater revenues of the municipality. This position is also responsible for the annual Rate Support budget, policy development, report writing, management of the City’s assessment base, and controlling all billings for the Financial Services Department.
The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.
- Develop, implement, and maintain the appropriate controls to ensure the timely and accurate calculation, preparation, delivery, and collection of all municipal revenues.
- Responsible for the preparation, monitoring, and variance analysis of Operating and Rate supported budgets.
- Forecast and provide critical corporate financial estimates on tax related items such as assessment growth, supplementary revenue, payments-in-lieu, assessment appeals, rebates, and tax write offs for the corporate budget.
- Oversee the development of tax policies, reports and by-laws for submission to Council and to ensure compliance with all provincial legislation relating to property taxes.
- Monitor division budget and corporate general revenues and expenditures through monthly variance reporting and initiate action where required.
- Responsible for co-coordinating with the Regional Municipality of Niagara and Ontario Property Tax Analysis (OPTA) to ensure all legislated requirements mandated by the province are administered through the tax billings and collections.
- Maintain Local Improvement Charges for tax billing purposes; maintain administrative and financial services to Business Improvement Areas (B.I.A.) through calculation and preparation of charges through tax billings.
- Maintain a thorough knowledge of applicable sections of the Ontario Municipal Act, Assessment Act, Education Act, and related Regulations.
- Oversee the Payment-in-Lieu accounts including billing, balancing, and accounting in the general ledger.
- Responsible for providing advice and assistance with respect to complex tax policy matters relating to Provincial Legislation.
- Manage and control the billing of interim, final, and supplementary taxes and confirm the clawback/capping adjustments.
- Oversee the collection of all tax arrears in accordance with the City’s collection policies and procedures as well as overseeing all tax adjustments for write-off or reduction of taxes, vacancy rebates, charity rebates, Assessment Review Board decisions, etc.
- Oversee the preparation of tax schedules on the Financial Information Return and tax working papers for the annual audit.
- Ensure that a high level of customer service is delivered on a fair and consistent basis to all.
- Supervision of eight (8) full-time employees
- Other duties as assigned.
Qualifications:
- A University Degree in Finance, Economics, Real Property Administration, or a related discipline.
- Current certification, in good standing as a Chartered Professional Accountant (CPA) is required.
- Certification as a Certified Municipal Tax Professional (CMTP), a Certified Municipal Officer (CMO), or an Associate or Accredited member designation from the Institute of Municipal Assessors (AIMA or MIMA) is considered an asset.
- Successful completion of the Municipal Tax Administration Program.
- Five (5) years’ experience as a manager or supervisor within a municipal setting, as well as experience working with various municipal departments, consultants, and government agencies.
- Demonstrated leadership skills acquired through considerable experience supervising, leading, and motivating staff, preferably in a unionized environment.
- Thorough working knowledge of municipal finance related legislation/regulations including the Municipal Act, Assessment Act, and property tax as well as sale of land for tax arrears procedures.
Closing date:
Thursday, July 10 th
, 2025 at 4:00pm
Salary:
$115,693.56-$135,345.09 (2025 rates)
How to apply
: Submit a current application which includes a current cover letter and resume.
View a detailed job description and apply by visiting: https://www.welland.ca/Careers.asp
About City of Welland
What if the place you are seeking is also seeking you?
Traverse the iconic canal that bisects the Niagara Peninsula and you’ll find Welland: an emerging city abundant in exciting recreational opportunities and scenic greenspace — all of which are rooted in the stewardship of the First Nations Peoples of the area.
In addition to arts, culture, and close proximity to two Great Lakes, Toronto, and the USA, Welland delivers a palpable sense of resilience through the steadfast residents who call the city home and the ambitious businesses that make it an exciting place to be. Regardless of age or stage of life, Welland’s outdoor activities, festivals and events, restaurants and retailers, and community-minded spirit make it an unforgettable place to raise a family, make a memory, or nurture a new idea.
Revenue Services Manager
Top Benefits
About the role
At the City of Welland,
we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious. We're not satisfied with the status quo, and we're certainly not satisfied with doing things a certain way simply because that's how they were done in the past.
We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants. In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat.
So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference.
Under the direction of the City Treasurer, the Revenue Services Manager is responsible for the activities and functions of the Taxation and Water/Wastewater revenues of the municipality. This position is also responsible for the annual Rate Support budget, policy development, report writing, management of the City’s assessment base, and controlling all billings for the Financial Services Department.
The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.
- Develop, implement, and maintain the appropriate controls to ensure the timely and accurate calculation, preparation, delivery, and collection of all municipal revenues.
- Responsible for the preparation, monitoring, and variance analysis of Operating and Rate supported budgets.
- Forecast and provide critical corporate financial estimates on tax related items such as assessment growth, supplementary revenue, payments-in-lieu, assessment appeals, rebates, and tax write offs for the corporate budget.
- Oversee the development of tax policies, reports and by-laws for submission to Council and to ensure compliance with all provincial legislation relating to property taxes.
- Monitor division budget and corporate general revenues and expenditures through monthly variance reporting and initiate action where required.
- Responsible for co-coordinating with the Regional Municipality of Niagara and Ontario Property Tax Analysis (OPTA) to ensure all legislated requirements mandated by the province are administered through the tax billings and collections.
- Maintain Local Improvement Charges for tax billing purposes; maintain administrative and financial services to Business Improvement Areas (B.I.A.) through calculation and preparation of charges through tax billings.
- Maintain a thorough knowledge of applicable sections of the Ontario Municipal Act, Assessment Act, Education Act, and related Regulations.
- Oversee the Payment-in-Lieu accounts including billing, balancing, and accounting in the general ledger.
- Responsible for providing advice and assistance with respect to complex tax policy matters relating to Provincial Legislation.
- Manage and control the billing of interim, final, and supplementary taxes and confirm the clawback/capping adjustments.
- Oversee the collection of all tax arrears in accordance with the City’s collection policies and procedures as well as overseeing all tax adjustments for write-off or reduction of taxes, vacancy rebates, charity rebates, Assessment Review Board decisions, etc.
- Oversee the preparation of tax schedules on the Financial Information Return and tax working papers for the annual audit.
- Ensure that a high level of customer service is delivered on a fair and consistent basis to all.
- Supervision of eight (8) full-time employees
- Other duties as assigned.
Qualifications:
- A University Degree in Finance, Economics, Real Property Administration, or a related discipline.
- Current certification, in good standing as a Chartered Professional Accountant (CPA) is required.
- Certification as a Certified Municipal Tax Professional (CMTP), a Certified Municipal Officer (CMO), or an Associate or Accredited member designation from the Institute of Municipal Assessors (AIMA or MIMA) is considered an asset.
- Successful completion of the Municipal Tax Administration Program.
- Five (5) years’ experience as a manager or supervisor within a municipal setting, as well as experience working with various municipal departments, consultants, and government agencies.
- Demonstrated leadership skills acquired through considerable experience supervising, leading, and motivating staff, preferably in a unionized environment.
- Thorough working knowledge of municipal finance related legislation/regulations including the Municipal Act, Assessment Act, and property tax as well as sale of land for tax arrears procedures.
Closing date:
Thursday, July 10 th
, 2025 at 4:00pm
Salary:
$115,693.56-$135,345.09 (2025 rates)
How to apply
: Submit a current application which includes a current cover letter and resume.
View a detailed job description and apply by visiting: https://www.welland.ca/Careers.asp
About City of Welland
What if the place you are seeking is also seeking you?
Traverse the iconic canal that bisects the Niagara Peninsula and you’ll find Welland: an emerging city abundant in exciting recreational opportunities and scenic greenspace — all of which are rooted in the stewardship of the First Nations Peoples of the area.
In addition to arts, culture, and close proximity to two Great Lakes, Toronto, and the USA, Welland delivers a palpable sense of resilience through the steadfast residents who call the city home and the ambitious businesses that make it an exciting place to be. Regardless of age or stage of life, Welland’s outdoor activities, festivals and events, restaurants and retailers, and community-minded spirit make it an unforgettable place to raise a family, make a memory, or nurture a new idea.