About the role
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join TELUS's dynamic System Application team as an Application Delivery Specialist, where you'll play a crucial role in deploying and supporting our benefits solution for a growing client base. You'll be responsible for building and configuring server environments, managing application deployments, and providing technical support across both cloud and on-premise infrastructures.
This role offers the opportunity to work with cutting-edge Microsoft technologies while supporting critical HR systems that impact thousands of users. As part of a high-performing team, you'll contribute to our continued expansion while working in an agile, collaborative environment with diverse team members across multiple locations.
Responsibilities
- Environment Management: Build and configure shared and client-specific environments including production, non-production, and disaster recovery systems
- Server & Application Deployment: Perform server installations, configurations, deployments, and OS upgrades using Microsoft technologies
- IIS & Web Services: Configure IIS servers, create websites, and troubleshoot web application issues
- Database Administration: Execute SQL Server tasks including database backup/restore, user permissions management, and script deployment
- Active Directory Management: Handle user and group creation, delegation, and domain environment administration
- System Migration & Upgrades: Lead server and application migrations, ensuring minimal downtime and optimal performance
- Automation & Scripting: Develop PowerShell scripts and system reports using SQL Report Builder to streamline operations
- Issue Resolution: Triage, analyze, and coordinate resolution of complex technical issues for applications hosted on various platforms
- Documentation & Compliance: Create and maintain technical documentation, service catalogs, and ensure security and performance standards
- Client Support: Provide technical guidance and support to clients, including after-hours support during critical releases and busy periods
Requirements
Must-Have
- Education & Experience: Bachelor's degree in Computer Science/Engineering with 5+ years of IT experience
- Windows Server Proficiency: Hands-on experience with Windows Server 2012-2019 (installation, configuration, management, and IIS role
- Database Expertise: Strong SQL Server management skills, including T-SQL and SSRS (SQL Server Reporting Services)
- Application Architecture: Understanding of N-Tier applications utilizing IIS web frontend, .NET services, and SQL Server backend
- Directory Services: Experience with Active Directory or LDAP in domain environments
- Scripting & Automation: Advanced knowledge of PowerShell, VBScript, CMD, and SQL scripting
- Cloud Platform: Working experience with Microsoft Azure (Storage, ASG, VMs, Azure DB) and/or AWS and/or Google Cloud
- Development Skills: Some experience with .NET development (VB.Net or C# .Net)
- Networking Fundamentals: Knowledge of TCP/IP, DHCP, DNS, and VPN technologies
- Problem-Solving: Strong troubleshooting and analytical skills with ability to manage multiple assignments
- Communication: Strong interpersonal skills with ability to explain complex technical solutions to diverse audiences
Nice-to-Have
- DevOps Tools: Knowledge of Octopus Deploy or Azure DevOps Pipeline
- Advanced Cloud: Experience with Azure Serverless, Azure Container Instance, Kubernetes, and Docker
- Multi-Cloud: Familiarity with AWS and Google Cloud Platform (GCP)
- Methodologies: Experience working with Agile methodologies (Scrum and Kanban)
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
About the role
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join TELUS's dynamic System Application team as an Application Delivery Specialist, where you'll play a crucial role in deploying and supporting our benefits solution for a growing client base. You'll be responsible for building and configuring server environments, managing application deployments, and providing technical support across both cloud and on-premise infrastructures.
This role offers the opportunity to work with cutting-edge Microsoft technologies while supporting critical HR systems that impact thousands of users. As part of a high-performing team, you'll contribute to our continued expansion while working in an agile, collaborative environment with diverse team members across multiple locations.
Responsibilities
- Environment Management: Build and configure shared and client-specific environments including production, non-production, and disaster recovery systems
- Server & Application Deployment: Perform server installations, configurations, deployments, and OS upgrades using Microsoft technologies
- IIS & Web Services: Configure IIS servers, create websites, and troubleshoot web application issues
- Database Administration: Execute SQL Server tasks including database backup/restore, user permissions management, and script deployment
- Active Directory Management: Handle user and group creation, delegation, and domain environment administration
- System Migration & Upgrades: Lead server and application migrations, ensuring minimal downtime and optimal performance
- Automation & Scripting: Develop PowerShell scripts and system reports using SQL Report Builder to streamline operations
- Issue Resolution: Triage, analyze, and coordinate resolution of complex technical issues for applications hosted on various platforms
- Documentation & Compliance: Create and maintain technical documentation, service catalogs, and ensure security and performance standards
- Client Support: Provide technical guidance and support to clients, including after-hours support during critical releases and busy periods
Requirements
Must-Have
- Education & Experience: Bachelor's degree in Computer Science/Engineering with 5+ years of IT experience
- Windows Server Proficiency: Hands-on experience with Windows Server 2012-2019 (installation, configuration, management, and IIS role
- Database Expertise: Strong SQL Server management skills, including T-SQL and SSRS (SQL Server Reporting Services)
- Application Architecture: Understanding of N-Tier applications utilizing IIS web frontend, .NET services, and SQL Server backend
- Directory Services: Experience with Active Directory or LDAP in domain environments
- Scripting & Automation: Advanced knowledge of PowerShell, VBScript, CMD, and SQL scripting
- Cloud Platform: Working experience with Microsoft Azure (Storage, ASG, VMs, Azure DB) and/or AWS and/or Google Cloud
- Development Skills: Some experience with .NET development (VB.Net or C# .Net)
- Networking Fundamentals: Knowledge of TCP/IP, DHCP, DNS, and VPN technologies
- Problem-Solving: Strong troubleshooting and analytical skills with ability to manage multiple assignments
- Communication: Strong interpersonal skills with ability to explain complex technical solutions to diverse audiences
Nice-to-Have
- DevOps Tools: Knowledge of Octopus Deploy or Azure DevOps Pipeline
- Advanced Cloud: Experience with Azure Serverless, Azure Container Instance, Kubernetes, and Docker
- Multi-Cloud: Familiarity with AWS and Google Cloud Platform (GCP)
- Methodologies: Experience working with Agile methodologies (Scrum and Kanban)
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.