Reception and Customer Service Worker
About the role
Reception and Customer Service Worker
BGC Niagara is seeking candidates to carry out the duties of Reception and Customer Service Worker at the EJ Freeland Community Centre (1555 Garrison Road, Fort Erie).
The Reception and Customer Service Worker is responsible for the delivery of reception and customer service duties at the assigned location. This position is accountable to the General Manager.
Terms of Employment:
- Part time, hourly
- $18.00-$19.00/hour
- Opening, evening and weekend shifts may be required
Qualifications
- Two years’ experience in customer service
- Able to provide a current Police Clearance with Vulnerable Sector that is obtained within the last 6 months (proof of receipt accepted while awaiting clearance)
- Participate in Club-provided training
Deliverables include, but are not exclusive to, the following:
- Provide customer service to members, including registration
- Manage payments, invoices and program service fees
- Register and track participant attendance in member database
- Promptly address all customer inquiries/concerns or relay them to the General Manager
- Maintain relationships in accordance with the Club’s privacy policy
Why Work at the BGC Niagara?
As part of Canada’s largest child and youth-serving agency, BGC Niagara is a charitable, community-supported organization dedicated to helping children and youth reach their full potential.
Since 1960, the BGC Niagara has provided a broad spectrum of services for children and youth 0 – 24 years of age, including food, shelter, transportation, childcare, aquatics, recreation, physical activity, leadership, and life skill programs.
Today, BGC Niagara serves vulnerable children and youth across the Niagara Region. As a leading provider of quality programs for children and youth, BGC Niagara offers transformative experiences that are accessible, reliable, and open to all, with a focus on providing safe places where kids can develop confidence, gain skills, and experience success.
Please send a cover letter and resume to employment@bgcn.ca by e-mail quoting the job title in the subject line no later than June 20, 2025.
Website: www.bgcn.ca
The BGC Niagara is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.
Job Type: Part-time
Pay: $18.00-$19.00 per hour
Licence/Certification:
- Vulnerable Sector Check (preferred)
Work Location: In person
Application deadline: 2025-06-20
About Boys And Girls Clubs Of Canada
Through life-changing programs, community-based services, and relationships with peers and caring adults, BGC Canada helps kids and teens develop the skills they need to succeed.
Reception and Customer Service Worker
About the role
Reception and Customer Service Worker
BGC Niagara is seeking candidates to carry out the duties of Reception and Customer Service Worker at the EJ Freeland Community Centre (1555 Garrison Road, Fort Erie).
The Reception and Customer Service Worker is responsible for the delivery of reception and customer service duties at the assigned location. This position is accountable to the General Manager.
Terms of Employment:
- Part time, hourly
- $18.00-$19.00/hour
- Opening, evening and weekend shifts may be required
Qualifications
- Two years’ experience in customer service
- Able to provide a current Police Clearance with Vulnerable Sector that is obtained within the last 6 months (proof of receipt accepted while awaiting clearance)
- Participate in Club-provided training
Deliverables include, but are not exclusive to, the following:
- Provide customer service to members, including registration
- Manage payments, invoices and program service fees
- Register and track participant attendance in member database
- Promptly address all customer inquiries/concerns or relay them to the General Manager
- Maintain relationships in accordance with the Club’s privacy policy
Why Work at the BGC Niagara?
As part of Canada’s largest child and youth-serving agency, BGC Niagara is a charitable, community-supported organization dedicated to helping children and youth reach their full potential.
Since 1960, the BGC Niagara has provided a broad spectrum of services for children and youth 0 – 24 years of age, including food, shelter, transportation, childcare, aquatics, recreation, physical activity, leadership, and life skill programs.
Today, BGC Niagara serves vulnerable children and youth across the Niagara Region. As a leading provider of quality programs for children and youth, BGC Niagara offers transformative experiences that are accessible, reliable, and open to all, with a focus on providing safe places where kids can develop confidence, gain skills, and experience success.
Please send a cover letter and resume to employment@bgcn.ca by e-mail quoting the job title in the subject line no later than June 20, 2025.
Website: www.bgcn.ca
The BGC Niagara is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.
Job Type: Part-time
Pay: $18.00-$19.00 per hour
Licence/Certification:
- Vulnerable Sector Check (preferred)
Work Location: In person
Application deadline: 2025-06-20
About Boys And Girls Clubs Of Canada
Through life-changing programs, community-based services, and relationships with peers and caring adults, BGC Canada helps kids and teens develop the skills they need to succeed.