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Patient Care Coordinator - Southern Shore Dental

Dentalcorp12 days ago
Goulds, NL
CA$19 - CA$23/hour
Mid Level
full_time

Top Benefits

Competitive compensation: $19-$23/hr
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program
Reduced rates on home and auto insurance

About the role

About us:

Conveniently located at 484 Main Road, Southern Shore Dental has been proudly serving the Goulds community for over 15 years. Our practice offers a full spectrum of dental services, including preventative hygiene, general dentistry, cosmetic treatments, orthodontics, dental implants, and much more.

Goulds, a beautiful and growing suburb just outside of St. John’s, offers the perfect balance between small-town charm and access to the amenities of Newfoundland’s capital. Surrounded by stunning natural beauty, including nearby walking trails and parks, Goulds provides a peaceful lifestyle ideal for those who love the outdoors. With an affordable cost of living and a strong sense of community, it’s a wonderful place to call home.

Come join us in Goulds, where professional growth meets an exceptional quality of life.

Schedule:
Monday - Friday: 7:45 AM - 5:30 PM

Benefits of Joining Our Team:

  • Competitive compensation: $19-$23/hr

  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

  • Attend social and CE events to network with dental professionals in your community

  • Work-life balance and flexibility

  • Access to modernized technology to provide optimal oral care to patients

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

  • Effectively manage the recall system and accurately maintain the patient database

  • Process referral letters and other patient correspondence upon receipt from the provider

  • Manage and file all patient records and charts

  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Minimum 1 year of administrator experience is required

  • Clinical background considered an asset

  • Experience with Dental software is a strong asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About Dentalcorp

Hospitals and Health Care
5001-10,000

Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.


Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.

Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.