Top Benefits
About the role
Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values
- Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
- Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
- Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.
Expectations
- To offer a warm, friendly and professional welcome to guests.
- To create a comfortable environment for guests.
- To sell and promote the products and services offered by the Spa Scandinave Whistler.
Job Type: Full Time
Hourly Rate: $21.16
Benefits:
- Complimentary thermal baths membership for yourself
- Winter Whistler Blackcomb Spirit Pass or Wellness Program allowance
- Extended Health Benefits after 9 months
- Massage Discounts of up to 35%
- Food and beverage discounts for onsite café of up to 25%
- Complimentary thermal baths membership for one friend, after 3 months
- Corporate discount vouchers for friends and family visiting Scandinave Spa
- Flexible Schedule
Tasks & Responsibilities:
- Respond to phone calls, follow up on telephone messages and respond to all emails in a timely and professional manner
- Answer all guest inquiries
- Provide detailed information regarding the thermal baths and various massages
- Take reservations for massages and ensure balance of massage therapists schedules
- Process various types of transactions in Zenoti based on the guests’ needs including thermal baths, massage gift certificates, packages
- Process orders from: online boutique, wholesalers, etc.
- Be aware of the various sales and marketing promotions in place as per the Sales and Marketing Team
- To respond to the needs of groups in accordance with the directives of Sales and Marketing
- All other tasks requested of you for the smooth and efficient function of the Scandinave Spa Whistler.
Prerequisites:
- Experience in call center is a strong asset
- Sales experience is a strong asset
- Proficient with Microsoft Word, Excel, and Outlook
- Energetic and positive team player
- Must have great communication, and interpersonal skills
- Superior English verbal and written communication skills
- Proactive, creative problem-solving skills
- Clear criminal record check
#WHISPA23
About Scandinave Spa
Échappez à la routine:
Situé au cœur du Vieux-Montréal, Scandinave Spa a su préserver les traditions des bains scandinaves. Harmonisant authenticité et modernité, il vous fera vivre une expérience immersive qui vous plongera dans une détente profonde. Profitez des bienfaits de l'hydrothérapie et du massage pour libérer votre esprit, sans même quitter la ville.
Top Benefits
About the role
Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values
- Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
- Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
- Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.
Expectations
- To offer a warm, friendly and professional welcome to guests.
- To create a comfortable environment for guests.
- To sell and promote the products and services offered by the Spa Scandinave Whistler.
Job Type: Full Time
Hourly Rate: $21.16
Benefits:
- Complimentary thermal baths membership for yourself
- Winter Whistler Blackcomb Spirit Pass or Wellness Program allowance
- Extended Health Benefits after 9 months
- Massage Discounts of up to 35%
- Food and beverage discounts for onsite café of up to 25%
- Complimentary thermal baths membership for one friend, after 3 months
- Corporate discount vouchers for friends and family visiting Scandinave Spa
- Flexible Schedule
Tasks & Responsibilities:
- Respond to phone calls, follow up on telephone messages and respond to all emails in a timely and professional manner
- Answer all guest inquiries
- Provide detailed information regarding the thermal baths and various massages
- Take reservations for massages and ensure balance of massage therapists schedules
- Process various types of transactions in Zenoti based on the guests’ needs including thermal baths, massage gift certificates, packages
- Process orders from: online boutique, wholesalers, etc.
- Be aware of the various sales and marketing promotions in place as per the Sales and Marketing Team
- To respond to the needs of groups in accordance with the directives of Sales and Marketing
- All other tasks requested of you for the smooth and efficient function of the Scandinave Spa Whistler.
Prerequisites:
- Experience in call center is a strong asset
- Sales experience is a strong asset
- Proficient with Microsoft Word, Excel, and Outlook
- Energetic and positive team player
- Must have great communication, and interpersonal skills
- Superior English verbal and written communication skills
- Proactive, creative problem-solving skills
- Clear criminal record check
#WHISPA23
About Scandinave Spa
Échappez à la routine:
Situé au cœur du Vieux-Montréal, Scandinave Spa a su préserver les traditions des bains scandinaves. Harmonisant authenticité et modernité, il vous fera vivre une expérience immersive qui vous plongera dans une détente profonde. Profitez des bienfaits de l'hydrothérapie et du massage pour libérer votre esprit, sans même quitter la ville.