Top Benefits
About the role
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
We are looking for a Customer Outreach Representative for our Mississauga location primarily responsible for generating leads to sell service contracts via outbound call campaigns. Responsible for executing targeted and planned ibase marketing campaigns, prospecting, and nurturing new contract sales leads by utilizing the telephone, e-mail, Internet, and other available technologies. You will work closely with the Service sales team and the Field Operations teams to confirm site specific requirements and gathering asset information when needed.
Essential Duties and Responsibilities:
* Call on customers to advise them of available products and services offerings.
* Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
* Qualify sales leads by assessing need, budget, and buying authority.
* Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
* Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach.
* Assure database integrity by validating and correcting the data housed within CRM, sales, and service databases at every practical opportunity.
* Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
What You Need to Succeed
* High School degree or equivalent, in combination with a minimum of 2 years direct experience in a customer service or sales operation.
* Prior experience working in a call center environment or related telephone call operation is desired.
* Ability to key a minimum of 40 WPM with accuracy.
* A proactive approach to interpreting the customer’s requirements and assist in addressing the customer’s needs.
* Must be legally entitled to work in Canada
Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1] here.
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
References
Visible links
- https://www.eeoc.gov/employees-job-applicants
About Mettler-Toledo
METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. The Company has strong worldwide leadership positions. A significant majority of our instrument sales are in segments in which we are the global leader. In addition to a broad product offering, we have one of the largest global sales and service organizations among precision instrument companies.
We focus on the high value-added segments of our markets by providing innovative instruments that often integrate various technologies including application-specific solutions for customers. We design our instruments not only to gather valuable data but also to facilitate the processing and transfer of this data into customers' management information systems.
Connect with us youtube.com/user/mettlertoledo twitter.com/mettlertoledo www.facebook.com/mettlertoledo
Explore our Expertise Library www.mt.com/library to discover information you need to make the right decisions at your workplace, explore hot topics in manufacturing, pharma, food manufacturing and other industries.
Top Benefits
About the role
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
We are looking for a Customer Outreach Representative for our Mississauga location primarily responsible for generating leads to sell service contracts via outbound call campaigns. Responsible for executing targeted and planned ibase marketing campaigns, prospecting, and nurturing new contract sales leads by utilizing the telephone, e-mail, Internet, and other available technologies. You will work closely with the Service sales team and the Field Operations teams to confirm site specific requirements and gathering asset information when needed.
Essential Duties and Responsibilities:
* Call on customers to advise them of available products and services offerings.
* Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
* Qualify sales leads by assessing need, budget, and buying authority.
* Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
* Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach.
* Assure database integrity by validating and correcting the data housed within CRM, sales, and service databases at every practical opportunity.
* Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
What You Need to Succeed
* High School degree or equivalent, in combination with a minimum of 2 years direct experience in a customer service or sales operation.
* Prior experience working in a call center environment or related telephone call operation is desired.
* Ability to key a minimum of 40 WPM with accuracy.
* A proactive approach to interpreting the customer’s requirements and assist in addressing the customer’s needs.
* Must be legally entitled to work in Canada
Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1] here.
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
References
Visible links
- https://www.eeoc.gov/employees-job-applicants
About Mettler-Toledo
METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. The Company has strong worldwide leadership positions. A significant majority of our instrument sales are in segments in which we are the global leader. In addition to a broad product offering, we have one of the largest global sales and service organizations among precision instrument companies.
We focus on the high value-added segments of our markets by providing innovative instruments that often integrate various technologies including application-specific solutions for customers. We design our instruments not only to gather valuable data but also to facilitate the processing and transfer of this data into customers' management information systems.
Connect with us youtube.com/user/mettlertoledo twitter.com/mettlertoledo www.facebook.com/mettlertoledo
Explore our Expertise Library www.mt.com/library to discover information you need to make the right decisions at your workplace, explore hot topics in manufacturing, pharma, food manufacturing and other industries.