Top Benefits
About the role
Overview:
Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.
Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.
Schedule:
Hybrid model
Calgary or Edmonton,AB
Job Details:
Trimac Transportation is a North American leader in bulk logistics, committed to continuous improvement, operational excellence, and superior customer service. We are seeking a hands-on, organized, and customer-focused Service Advisor to lead frontline maintenance execution, vendor coordination, and compliance activities at our Service Centers.
Reporting to the Fleet Services Supervisor or Facility Manager, this leadership role supervises service writers and administrative staff while serving as a key liaison between drivers, dispatch, vendors, and maintenance teams. The Advisor ensures that preventative maintenance, repairs, and tank cleaning activities are scheduled, tracked, and completed in accordance with internal standards and regulatory requirements.
Who You Are:
Strong mechanical aptitude and understanding of preventative maintenance schedules.
Effective leader with coaching, communication, and conflict resolution skills.
Detail-oriented with strong organizational and documentation abilities.
Comfortable working in fast-paced, high-priority environments with shifting demands.
Proficient in Microsoft Office and maintenance software (TMT preferred).
Customer-focused with the ability to manage multiple stakeholders and service priorities.
Responsibilities:
Leadership & Team Coordination
Supervise and coach service administrators and writers to ensure procedural compliance, productivity, and professional communication.
Ensure consistent documentation and workflow execution across both maintenance and cleaning operations.
Coordinate with internal support teams (e.g., NTSsupport) to resolve system-related issues.
Customer, Driver & Dispatch Support
Act as a primary contact for equipment and cleaning service inquiries from drivers, dispatch, and external customers.
Communicate status updates, ETAs, and service recommendations clearly and professionally.
Escalate service-related issues requiring urgent resolution or cross-functional coordination.
Vendor & Repair Coordination
Select and manage third-party vendors; issue and track vendor repair orders (VROs).
Review vendor estimates and paperwork for accuracy, cost efficiency, and documentation compliance.
Resolve vendor disputes and monitor repair timelines to reduce downtime.
Preventative Maintenance & Compliance
Coordinate PM schedules and inspections to meet both internal standards and regulatory requirements.
Manage follow-ups such as retorques and overdue work orders.
Identify and escalate safety or compliance risks as needed.
Shop & Washrack Scheduling
Coordinate daily repair and tank cleaning schedules in partnership with shop supervisors, foremen, and parts personnel.
Track labor, parts, and cleaning activities to ensure proper billing and cost allocation.
Assist with intake assessments and estimate preparation.
System Administration & Documentation
Utilize TMT and other maintenance systems to manage workflow and digital records.
Ensure timely scanning and attachment of inspection forms, cleaning reports, and work orders.
Oversee accurate coding and closure of work orders for both mechanical and washrack services.
Qualifications:
High School Diploma or equivalent required; post-secondary education in Business, Transportation, or a related field is an asset.
Minimum 3 years of experience in a service writer, maintenance coordination, or administrative supervisor role within transportation or mechanical services.
Experience supervising staff and managing both shop and washrack operations is preferred.
Benefits:
We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:
- Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
- Paid vacation, sick time, and company holidays
- Paid time off for volunteer activities to help give back to our communities
- Pension Plan
- Tuition Reimbursement Program to achieve your educational goals
- Continuous learning and career development
Safety Commitments:
- We make safety a part of every decision
- We make safety personal
- We have the courage to intervene
About Trimac Transportation
Trimac Transportation provides bulk trucking transportation services, as well as related distribution and management services, throughout North America. Founded in 1945, Trimac has stood the test of time, becoming North America’s premier provider of services in highway transportation of bulk commodities.
Our National Tank Services division operates a network of maintenance and wash facilities, providing a wide range of services which include maintenance of tractors, trailers and cargo tanks as well as internal and external washing of trailing equipment.
Our logistics services, Bulk Plus Logistics, provide customers with the ability to outsource logistics functions and focus on core competencies. We provide one-stop logistics solutions, transload, warehousing and freight management services.
Learn more about Trimac: www.trimac.com
Trimac’s purpose is to safely deliver products that improve people’s lives. We work hard to align our actions on social media with our purpose. We have several channels you can use to keep up to date with Trimac news and activities. We also have a responsibility to manage these channels in line with the environment in which we operate. As a result, we may remove posts, graphics, comments, videos, photos, or any other content that: Is a potentially libelous, defamatory, or disparaging; Violates another’s copyright or intellectual property; Condones or promotes illegal activity; Is misleading, inaccurate, fraudulent, deceptive or plagiarizes information from another source; Uses language that is vulgar, discriminatory, harassing, or threatening; Is spam or intended to cause technical disruptions to channels; Uses names, photographs, voices, or likenesses of, or discloses personal information; Is believed to have been made by a minor aged person; Is not related to the post under which it appears; Is advertising another service or website. All posts must comply with these guidelines.
Top Benefits
About the role
Overview:
Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.
Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.
Schedule:
Hybrid model
Calgary or Edmonton,AB
Job Details:
Trimac Transportation is a North American leader in bulk logistics, committed to continuous improvement, operational excellence, and superior customer service. We are seeking a hands-on, organized, and customer-focused Service Advisor to lead frontline maintenance execution, vendor coordination, and compliance activities at our Service Centers.
Reporting to the Fleet Services Supervisor or Facility Manager, this leadership role supervises service writers and administrative staff while serving as a key liaison between drivers, dispatch, vendors, and maintenance teams. The Advisor ensures that preventative maintenance, repairs, and tank cleaning activities are scheduled, tracked, and completed in accordance with internal standards and regulatory requirements.
Who You Are:
Strong mechanical aptitude and understanding of preventative maintenance schedules.
Effective leader with coaching, communication, and conflict resolution skills.
Detail-oriented with strong organizational and documentation abilities.
Comfortable working in fast-paced, high-priority environments with shifting demands.
Proficient in Microsoft Office and maintenance software (TMT preferred).
Customer-focused with the ability to manage multiple stakeholders and service priorities.
Responsibilities:
Leadership & Team Coordination
Supervise and coach service administrators and writers to ensure procedural compliance, productivity, and professional communication.
Ensure consistent documentation and workflow execution across both maintenance and cleaning operations.
Coordinate with internal support teams (e.g., NTSsupport) to resolve system-related issues.
Customer, Driver & Dispatch Support
Act as a primary contact for equipment and cleaning service inquiries from drivers, dispatch, and external customers.
Communicate status updates, ETAs, and service recommendations clearly and professionally.
Escalate service-related issues requiring urgent resolution or cross-functional coordination.
Vendor & Repair Coordination
Select and manage third-party vendors; issue and track vendor repair orders (VROs).
Review vendor estimates and paperwork for accuracy, cost efficiency, and documentation compliance.
Resolve vendor disputes and monitor repair timelines to reduce downtime.
Preventative Maintenance & Compliance
Coordinate PM schedules and inspections to meet both internal standards and regulatory requirements.
Manage follow-ups such as retorques and overdue work orders.
Identify and escalate safety or compliance risks as needed.
Shop & Washrack Scheduling
Coordinate daily repair and tank cleaning schedules in partnership with shop supervisors, foremen, and parts personnel.
Track labor, parts, and cleaning activities to ensure proper billing and cost allocation.
Assist with intake assessments and estimate preparation.
System Administration & Documentation
Utilize TMT and other maintenance systems to manage workflow and digital records.
Ensure timely scanning and attachment of inspection forms, cleaning reports, and work orders.
Oversee accurate coding and closure of work orders for both mechanical and washrack services.
Qualifications:
High School Diploma or equivalent required; post-secondary education in Business, Transportation, or a related field is an asset.
Minimum 3 years of experience in a service writer, maintenance coordination, or administrative supervisor role within transportation or mechanical services.
Experience supervising staff and managing both shop and washrack operations is preferred.
Benefits:
We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:
- Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
- Paid vacation, sick time, and company holidays
- Paid time off for volunteer activities to help give back to our communities
- Pension Plan
- Tuition Reimbursement Program to achieve your educational goals
- Continuous learning and career development
Safety Commitments:
- We make safety a part of every decision
- We make safety personal
- We have the courage to intervene
About Trimac Transportation
Trimac Transportation provides bulk trucking transportation services, as well as related distribution and management services, throughout North America. Founded in 1945, Trimac has stood the test of time, becoming North America’s premier provider of services in highway transportation of bulk commodities.
Our National Tank Services division operates a network of maintenance and wash facilities, providing a wide range of services which include maintenance of tractors, trailers and cargo tanks as well as internal and external washing of trailing equipment.
Our logistics services, Bulk Plus Logistics, provide customers with the ability to outsource logistics functions and focus on core competencies. We provide one-stop logistics solutions, transload, warehousing and freight management services.
Learn more about Trimac: www.trimac.com
Trimac’s purpose is to safely deliver products that improve people’s lives. We work hard to align our actions on social media with our purpose. We have several channels you can use to keep up to date with Trimac news and activities. We also have a responsibility to manage these channels in line with the environment in which we operate. As a result, we may remove posts, graphics, comments, videos, photos, or any other content that: Is a potentially libelous, defamatory, or disparaging; Violates another’s copyright or intellectual property; Condones or promotes illegal activity; Is misleading, inaccurate, fraudulent, deceptive or plagiarizes information from another source; Uses language that is vulgar, discriminatory, harassing, or threatening; Is spam or intended to cause technical disruptions to channels; Uses names, photographs, voices, or likenesses of, or discloses personal information; Is believed to have been made by a minor aged person; Is not related to the post under which it appears; Is advertising another service or website. All posts must comply with these guidelines.