Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to and under the direction of the Sr. Manager of Revenue and Taxation the Accounts Receivable Clerk is responsible for:

• Preparing Town-issued accounts receivable invoices within the WorkDay Finance system, reviewing invoice entries generated from internal departments and verification of billing details and HST applicability before printing and distribution
• Tracking and monitoring agreements related to the lease/rental of Town-owned properties- issuing invoices for rent, utility, property tax and other various charge backs to tenants in a timely manner
• Provide Customer Service for receivables including receiving resident/customer/tenant inquiries and providing responses and payment options
• Review electronic payments for accounts receivable and process entries
• Creating monthly interest applications and preparing monthly statements of account
• Analyzing and reviewing aged accounts receivable; collaborating with departments to follow up on outstanding accounts for collections
• Review and update collection policy as required to continue with successful collection of overdue accounts
• Assist with Property Tax receivables and collection
• Completes account reconciliations for all accounts receivable and related revenue accounts
• Prepares monthly, quarterly and annual financial reports
• Assists with year end and audit preparation and auditor requests for accounts receivable and related revenue accounts
• Providing general administrative and financial accounting support; including Data entry, journal entries and reconciliation :
• other related duties assigned.

Who You Are

Our team is looking for an enthusiastic, solutions-oriented team player that takes initiative and thrives on a high performing team. You are self-motivated, self-starting and utilize a proactive approach to work. You value partnerships. Your excellent communication and interpersonal skills coupled with your experience promoting and maintaining positive relations enables you to skillfully build, establish and maintain positive working relationships within the workplace.

You are a strategic thinker who is excellent at prioritization and a problem solver. Using your extensive knowledge and experience in the field allows you to navigate through complex problems and recommend innovative solutions. You have the ability to demonstrate tact, diplomacy and sound discretion when working with a broad range of partners.

To you, being at work is a mindset and not a location. You can switch seamlessly across modes of work and cultural norms of working in different environments. You know you best, including the tasks you do better when working virtually versus on-site. You believe that the cornerstone of successful working relationships is trust and understand how this positively impacts productivity and performance. You have a high degree of accountability, readily adapt to disruption, like to learn to skills, and explore new ways to connect and collaborate in the digital world.

What You Bring To Our Team

As the successful applicant, you must possess:

• a 2-year post-secondary diploma in Accounting or Finance.
• a minimum of three (3) years related experience in an accounts receivable billing and collection function.
• work experience in the municipal finance and/or municipal tax environment considered and asset.
• completion or enrolment in the Municipal Accounting and Finance Program (MAFP), AMCTO Certification and/or the Municipal Tax Administration (MTAP), would be an asset.
• solid understanding of HST/GST/PST rules
• intermediate level computer skills in Microsoft Excel and Word
• attention to detail and a high level of accuracy are necessary and strong organizational skills to establish timelines and meet deadlines
• experience with the Workday financial system would be considered and asset
• Excellent interpersonal skills to be able to establish effective working relationships with staff together with well-developed communications skills to convey information in a clear and concise manner.
• ability to provide advice and guidance to all levels of staff regarding accounts receivables.
• strong reasoning, mathematical and analytical skills.
• strong technical and research skills; and,
• the ability to work well individually and as a member of a team.

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.
• A hybrid work environment and flexible work arrangements where employees are empowered to do their best work in the way that works for them. This is designated as a Frontline Hybrid role. Frontline Hybrid recognizes that up to 40% of job functions associated with the role can be done virtually, from a remote office. Further details on these programs will be discussed through the selection process.

Salary Range/Hourly rate:

$32.60 - $40.77

Hybrid information:

Frontline Hybrid

Hours:

Closing Date:

July 17, 2025

Our commitment to Inclusion, Diversity, Equity, and Antiracism
At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement
The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Accommodation
The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.