Top Benefits
About the role
Job Summary
The Sales Support Admin role is critical in assisting the sales team with day-to-day operations, ensuring seamless communication between departments, and maintaining a smooth flow of customer service, order processing, and administrative tasks. This role acts as the backbone of the sales process by handling internal coordination, quote preparation, and follow-ups, allowing sales representatives to focus on building relationships and closing deals.
Key Responsibilities
- Assist the sales team by preparing quotes, invoices, job orders, and client communications.
- Enter and update customer information and job details into the CRM and internal systems.
- Coordinate between clients, production, estimation and design to ensure accurate and timely job completion.
- Follow up with clients on artwork approvals, job changes, and delivery timelines.
- Track the progress of sales orders and update relevant stakeholders as needed.
- Maintain organized sales files and documentation for easy reference.
- Respond to customer inquiries by phone or email and direct them to the appropriate team member.
- Prepare sales reports and summaries as directed by the Sales Manager.
- Help onboard new clients by ensuring all paperwork and internal requirements are met.
- Support trade shows, events, and marketing campaigns as needed.
Qualifications
- 1–2 years of experience in a sales support, customer service, or administrative role.
- Experience in a print, signage, or design industry is an asset.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM systems.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and work under pressure in a fast-paced environment.
- Attention to detail and accuracy when dealing with orders and client information.
- A positive, team-oriented attitude with a willingness to learn.
Work Environment
- Office-based role with regular interaction with sales, production, and design teams.
- May require occasional communication with clients outside normal business hours depending on project urgency.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
About MYC Media
Welcome to MYC Media! - a titan in the print and media industry, where innovation meets excellence! We are proud to be a multi-division powerhouse, delivering innovative solutions that elevate brands, captivate audiences and transform ideas into impactful visual experiences. Our commitment to quality and customer satisfaction has positioned us at the forefront of the industry, serving clients across diverse sectors worldwide. Our diverse portfolio spans commercial printing, digital media, packaging, and more, making us a one-stop destination for all your print and media needs.
MYC Graphics - Printing, Manufacturing and Installation Market Your Car - Vehicle Wraps and Graphics MYC Interactive - Website Design, Development and Online Marketing Pixter Studio - Online Wall Art, Canvas and Print Studio FoodTruckWraps.ca - Food Truck Wraps and Graphics Specialists
At MYC Media, our mission is to empower brands to tell their stories through cutting-edge print and media solutions that captivate audiences and drive engagement. We believe in the power of storytelling and strive to bring our clients' visions to life with unparalleled precision and creativity. We are dedicated and passionate about pushing the boundaries of what’s possible, ensuring that every project we undertake is a testament to our dedication to excellence.
We envision a world where print and media seamlessly integrate with technology to create digital experiences, creating immersive storytelling that engages, inspires and resonates with people. As we continue to expand our global footprint, we aim to lead the industry in sustainability and innovation, setting new standards for quality and service. Our vision is to be the go-to partner for brands looking to make a lasting impression in an ever-evolving marketplace. Are you ready to be a part of something extraordinary? Join us on our thrilling journey and let your imagination run wild with us!
Top Benefits
About the role
Job Summary
The Sales Support Admin role is critical in assisting the sales team with day-to-day operations, ensuring seamless communication between departments, and maintaining a smooth flow of customer service, order processing, and administrative tasks. This role acts as the backbone of the sales process by handling internal coordination, quote preparation, and follow-ups, allowing sales representatives to focus on building relationships and closing deals.
Key Responsibilities
- Assist the sales team by preparing quotes, invoices, job orders, and client communications.
- Enter and update customer information and job details into the CRM and internal systems.
- Coordinate between clients, production, estimation and design to ensure accurate and timely job completion.
- Follow up with clients on artwork approvals, job changes, and delivery timelines.
- Track the progress of sales orders and update relevant stakeholders as needed.
- Maintain organized sales files and documentation for easy reference.
- Respond to customer inquiries by phone or email and direct them to the appropriate team member.
- Prepare sales reports and summaries as directed by the Sales Manager.
- Help onboard new clients by ensuring all paperwork and internal requirements are met.
- Support trade shows, events, and marketing campaigns as needed.
Qualifications
- 1–2 years of experience in a sales support, customer service, or administrative role.
- Experience in a print, signage, or design industry is an asset.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM systems.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and work under pressure in a fast-paced environment.
- Attention to detail and accuracy when dealing with orders and client information.
- A positive, team-oriented attitude with a willingness to learn.
Work Environment
- Office-based role with regular interaction with sales, production, and design teams.
- May require occasional communication with clients outside normal business hours depending on project urgency.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
About MYC Media
Welcome to MYC Media! - a titan in the print and media industry, where innovation meets excellence! We are proud to be a multi-division powerhouse, delivering innovative solutions that elevate brands, captivate audiences and transform ideas into impactful visual experiences. Our commitment to quality and customer satisfaction has positioned us at the forefront of the industry, serving clients across diverse sectors worldwide. Our diverse portfolio spans commercial printing, digital media, packaging, and more, making us a one-stop destination for all your print and media needs.
MYC Graphics - Printing, Manufacturing and Installation Market Your Car - Vehicle Wraps and Graphics MYC Interactive - Website Design, Development and Online Marketing Pixter Studio - Online Wall Art, Canvas and Print Studio FoodTruckWraps.ca - Food Truck Wraps and Graphics Specialists
At MYC Media, our mission is to empower brands to tell their stories through cutting-edge print and media solutions that captivate audiences and drive engagement. We believe in the power of storytelling and strive to bring our clients' visions to life with unparalleled precision and creativity. We are dedicated and passionate about pushing the boundaries of what’s possible, ensuring that every project we undertake is a testament to our dedication to excellence.
We envision a world where print and media seamlessly integrate with technology to create digital experiences, creating immersive storytelling that engages, inspires and resonates with people. As we continue to expand our global footprint, we aim to lead the industry in sustainability and innovation, setting new standards for quality and service. Our vision is to be the go-to partner for brands looking to make a lasting impression in an ever-evolving marketplace. Are you ready to be a part of something extraordinary? Join us on our thrilling journey and let your imagination run wild with us!