About the role
• Assist in the day-to-day operations of the payments function, including monitoring transactions, reconciling accounts, and resolving payment-related issues for both traditional and alternative payments.
• Monitor payment gateways and systems to ensure proper functioning and troubleshoot any technical issues or errors.
• Conduct routine analysis of payment data to identify trends, anomalies, and opportunities for optimization in both traditional and alternative payment channels.
• Collaborate with internal teams, including finance, customer service, and development, to address payment-related inquiries and resolve discrepancies.
• Assist in the implementation of fraud prevention measures and risk management strategies to safeguard against payment fraud and chargebacks.
• Stay informed about industry regulations, compliance requirements, and best practices related to payments and security.
• Prepare and maintain documentation of payment processes, policies, and procedures for reference and training purposes.
• Contribute ideas and suggestions for improving the efficiency and effectiveness of payment operations and enhancing the customer payment experience.
• Collaborate with external payment service providers and financial institutions to optimize payment processing and reduce costs.
Qualifications
• Collegiate studies or Bachelors in Finance, Accounting, Business Administration an asset, or 5 years of work experience in a finance or payments-related role.
• Strong analytical skills with the ability to interpret and analyze data to draw meaningful insights, including experience analyzing transaction data.
• Proficiency in Microsoft Excel and other data analysis tools is a plus.
• Excellent attention to detail and accuracy in performing financial transactions and reconciliations.
• Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Demonstrated ability to learn quickly, adapt to new processes and technologies, and take initiative in problem-solving.
• Knowledge of e-commerce platforms, payment gateways, and online payment processing is desirable.
• Enthusiasm for the e-commerce industry and a desire to build a career in payments and financial operations.
About the role
• Assist in the day-to-day operations of the payments function, including monitoring transactions, reconciling accounts, and resolving payment-related issues for both traditional and alternative payments.
• Monitor payment gateways and systems to ensure proper functioning and troubleshoot any technical issues or errors.
• Conduct routine analysis of payment data to identify trends, anomalies, and opportunities for optimization in both traditional and alternative payment channels.
• Collaborate with internal teams, including finance, customer service, and development, to address payment-related inquiries and resolve discrepancies.
• Assist in the implementation of fraud prevention measures and risk management strategies to safeguard against payment fraud and chargebacks.
• Stay informed about industry regulations, compliance requirements, and best practices related to payments and security.
• Prepare and maintain documentation of payment processes, policies, and procedures for reference and training purposes.
• Contribute ideas and suggestions for improving the efficiency and effectiveness of payment operations and enhancing the customer payment experience.
• Collaborate with external payment service providers and financial institutions to optimize payment processing and reduce costs.
Qualifications
• Collegiate studies or Bachelors in Finance, Accounting, Business Administration an asset, or 5 years of work experience in a finance or payments-related role.
• Strong analytical skills with the ability to interpret and analyze data to draw meaningful insights, including experience analyzing transaction data.
• Proficiency in Microsoft Excel and other data analysis tools is a plus.
• Excellent attention to detail and accuracy in performing financial transactions and reconciliations.
• Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Demonstrated ability to learn quickly, adapt to new processes and technologies, and take initiative in problem-solving.
• Knowledge of e-commerce platforms, payment gateways, and online payment processing is desirable.
• Enthusiasm for the e-commerce industry and a desire to build a career in payments and financial operations.