Top Benefits
About the role
Customer Care Associate
Do you have a passion for building meaningful relationships?
As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You’ll aid our customers and resolve any outstanding issues.
The customer care associate contract role is based out of our Vancouver, BC office.
Join our collaborative team as a customer care associate!
What you’ll do:
- Provide world class customer service.
- Transact and book services and add-ons for customer orders.
- Communicate with customers over phone and email while maintaining customer relationships.
- Partner with our Home Delivery team and gain insight on operations and logistics.
- Have a direct impact on brand image.
What we’re looking for:
- Strong communication skills (e-mail and phone)
- Highly skilled in customer escalations in similar retail and web retail services
- 1-2 years providing exceptional customer service.
- General computer literacy
Why you’ll love it here:
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized base pay range
$37,988.00 - $39,988.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
About Best Buy
At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.
We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.
If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.
Top Benefits
About the role
Customer Care Associate
Do you have a passion for building meaningful relationships?
As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You’ll aid our customers and resolve any outstanding issues.
The customer care associate contract role is based out of our Vancouver, BC office.
Join our collaborative team as a customer care associate!
What you’ll do:
- Provide world class customer service.
- Transact and book services and add-ons for customer orders.
- Communicate with customers over phone and email while maintaining customer relationships.
- Partner with our Home Delivery team and gain insight on operations and logistics.
- Have a direct impact on brand image.
What we’re looking for:
- Strong communication skills (e-mail and phone)
- Highly skilled in customer escalations in similar retail and web retail services
- 1-2 years providing exceptional customer service.
- General computer literacy
Why you’ll love it here:
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized base pay range
$37,988.00 - $39,988.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
About Best Buy
At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.
We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.
If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.