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Hollyburn Country Club logo

Retail Creative Coordinator

West Vancouver, BC
CA$23 - CA$24/hour
Mid Level
Full-time

Top Benefits

Competitive Compensation
Comprehensive Benefits Package
Employer Contribution Matching Pension Plan

About the role

About Us

Hollyburn Country Club - A Private, Family Club

Hollyburn Country Club offers members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.

Our Values

  • Community – Foster strong connections and a sense of belonging.
  • Respect – Uphold a culture of courtesy and mutual respect.
  • Hospitality – Deliver exceptional service in everything we do.
  • Evolve – Embrace change and strive for continuous improvement.
  • Magic – Create memorable experiences that go above and beyond.

The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.

Position Summary

As the Retail Creative Coordinator at Hollyburn’s Sports Boutique, you will be the visual and marketing creator behind our merchandise and brand storytelling. You’ll transform retail displays into vibrant expressions of the Club’s seasonal energy and curate campaigns that inspire Members to engage with our products. From executing engaging merchandising plans to collaborating on marketing content, you blend aesthetics with strategy to elevate the Hollyburn retail experience.

Position Responsibilities

Visual Merchandising & Retail Support

  • Design and maintain visually compelling floor sets and displays in both the main Boutique and Tennis Satellite Store, ensuring alignment with seasonal trends and sales priorities.
  • Adjust layouts creatively and efficiently in response to space limitations, stock changes, or shifting priorities.
  • Collaborate with fellow merchandisers to plan and execute large-scale visual projects, seasonal transitions, and event-related displays around the Club.
  • Partner with the Retail Administrative Coordinator on tennis shop merchandising, restocking, promotions, and events.
  • Assist Members during peak times and special events by offering knowledgeable, personalized service.
  • Work cross-departmentally to ensure all merchandising projects and activations are cohesive and well-executed.
  • Participate in quarterly inventories and support inventory control and back-of-house organization.

Marketing & Communication

  • Create and maintain an up-to-date Boutique Marketing Calendar, aligning visual priorities with promotions, events, and seasonal shifts.
  • Prepare and schedule weekly, monthly, and quarterly communications across all Club Member platforms, ensuring all store messaging is timely and on-brand.
  • Produce in-store signage and collaborate with the Marketing team on Club-wide initiatives to elevate Boutique visibility and engagement.
  • Coordinate with the Club’s Social Media team to promote new product launches, events, and sales in a visually compelling, brand-aligned manner.
  • Regularly meet with Boutique leadership to align on strategy, upcoming activations, and marketing deliverables.
  • Use Microsoft Teams or the SB Chat to keep staff updated on product launches, sales, and operational updates.

Skills & Qualifications

  • Strong merchandising background, preferably in both large and boutique-style environments.
  • Highly creative and solutions-oriented, with the ability to rework displays and product groupings as needed.
  • Experience using design and marketing tools such as Canva, Photoshop, or similar platforms.
  • Familiar with retail communication platforms and inventory/POS systems.
  • Organized and able to manage multiple projects with shifting timelines and priorities.
  • Strong verbal and written communication skills, with the ability to collaborate across departments.
  • Up to date on fashion trends, seasonal products, and member-centric retail strategies.
  • Flexible availability including weekends, evenings, and promotional periods.
  • Comfortable working independently and as part of a team.

Perks & Benefits

  • Competitive Compensation
  • Comprehensive Benefits Package
  • Employer Contribution Matching Pension Plan
  • Paid time-off
  • Free on-site parking
  • On-duty staff meals (taxable benefit for full-time and part-time employees only)
  • Company events
  • Sports Boutique discount

Working Conditions

  • This position operates 100% on-site.
  • Regular evenings or weekend work required.
  • Own transportation is an asset as public transportation is not frequent to/from the Club.
  • Candidates must agree to complete a Police Information Check (fully reimbursed upon hire).

Additional Information

Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.

Job Type: Full-time

Pay: $23.00-$24.50 per hour

Shift:

  • 8 hour shift

Work days:

  • Monday to Friday
  • Weekends as needed

Application question(s):

  • Are you a member at Hollyburn Country Club?
  • Have you previously been employed with Hollyburn Country Club?
  • If successful with your application, how would you plan to commute to Hollyburn Country Club?
  • Are you legally eligible to work in Canada (Work Permit, Permanent Residency, Canadian Citizenship)?
  • What role do you believe hospitality plays in creating exceptional customer experiences; and how would you apply this philosophy in the role you've applied for?

Work Location: In person

About Hollyburn Country Club

Non-profit Organizations
201-500

At Hollyburn Country Club, our goal is to provide excellent service and first class facilities for our members to enjoy in a warm, relaxed and genuinely caring environment.