Who you are

• This is a critical leadership role requiring strategic vision, operational rigor, technical fluency, and the ability to motivate and inspire distributed teams
• 8+ years of experience in Revenue Operations, Sales Operations, or similar fields with a focus on systems and process management
• Deep technical fluency in Salesforce, HubSpot, Mulesoft, Clari, and emerging AI tools for sales productivity
• Proven track record in developing and executing system and tool strategies that align with business objectives
• Strong process optimization skills, with the ability to identify inefficiencies and implement scalable improvements
• Experience managing system integrations, ensuring clean data flow and minimal downtime across platforms
• Exceptional stakeholder management and communication skills, with the ability to align technical teams and business leaders
• Proven people management experience, with a focus on motivating, developing, and retaining talent in a remote, distributed environment
• Comfortable with ambiguity and complexity, with a proactive approach to problem-solving and change management

What the job involves

• As the Director of Processes and Systems at Remote, you will lead a global team of system experts, process managers, and CRM specialists focused on enabling scalable, efficient, and reliable revenue operations
• Reporting to the VP of Revenue Operations, you’ll own the strategy, implementation, and optimization of sales tools and systems, including Salesforce, HubSpot, Clari, Clay, Mulesoft, and emerging AI-driven solutions for sales productivity
• Your role will ensure that our revenue tech stack not only supports but accelerates the work of Sales, Marketing, and Customer Success
• You’ll drive process excellence, optimize tool usage, and spearhead system integrations to create a seamless operating environment
• Develop and own the revenue systems strategy, ensuring alignment with business objectives and future growth
• Lead the implementation and optimization of tools such as Salesforce, HubSpot, Clari, Clay, Mulesoft, and other AI-driven sales technologies
• Drive process excellence across Sales and Revenue Operations by identifying bottlenecks, standardizing processes, and fostering continuous improvement
• Manage system integrations and data flow, ensuring seamless connectivity and minimal downtime across platforms
• Serve as the intake and escalation point for business-driven system and process changes, ensuring timely, high-quality implementation
• Collaborate cross-functionally with Analytics, Planning, Pipeline Operations, and GTM teams to align tools and processes with business needs
• Motivate, manage, and develop a distributed team of system experts, CRM managers, and process excellence leaders
• Champion system adoption and user experience, ensuring teams have the tools and knowledge to work effectively
• You'll report to: VP, RevOps
• Team: Revenue Operations

The application process

• Start date: As soon as possible
• Please fill out the form below and upload your CV with a PDF format
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead

Benefits

• Unlimited personal time off
• Paid parental leave
• Co-working allowance
• Flexible working hours
• Learning budget
• Mental health support
• Company stock options
• Home office setup
• Celebratory allowances
• Branded swag
• Other country-specific benefits