Resolve Counselling is a multi-service not for profit agency. We are committed to offering high quality counselling and community services in a professional and compassionate environment.

Resolve Counselling Services Canada acknowledges that our Kingston location is situated on traditional Anishinabek, Haudenosaunee, and Huron-Wendat territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Resolve Counselling Services Canada fosters a working environment that reflects our community’s diversity and respects people’s dignity, ideas and beliefs. Resolve Counselling Services views diversity as its strength and encourages people from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, Persons with Disabilities and persons who identify as members 2SLGBTQ+ communities, to apply.

Fluency in French and/or other languages would be considered an asset.

POSITION SUMMARY

To enhance the sustainability and community profile of Resolve Counselling Services by supporting resource and business development, internal and external communications, community outreach, and the marketing and promotion of the organization’s fee for service programs. The position reports directly to the Executive Director. Hours of work will vary, and flexibility is required to fill this role.

DUTIES & RESPONSIBILITIES

To work closely with Resolve’s Executive Director, Leadership Team and staff, to:

• Raise community awareness and increase the profile of Resolve
• Promotion and marketing of Resolve programs and services; make recommendations related to potentials strategies or campaigns.
• Support Resolve’s social media accounts and website; generate ongoing high-quality content
• Represent the Agency at community events as needed
• Build and support relationships with community partners and potential customers for the organization’s fee-for-service counselling and Workplace Wellness consulting programs.
• Prepare, or support the Leadership Team with the preparation of grant applications
• Support fundraising activities through the creation of fundraising communications targeting donors, sponsors and volunteers.
• Participate in the Board Fund Development Committee as needed.
• Maintain the Agency’s fundraising database and work to establish and maintain donor relations;
• Provide support to the Executive Director as required
• Other duties as required

JOB SPECIFICATIONS

1. EDUCATION

• Relevant post-secondary degree or diploma, preferably with an emphasis on advertising, marketing/ digital marketing, communication, business, etc.
• French language is an asset

2. KNOWLEDGE, SKILLS AND ABILITIES

• Experience working with design, editing, and related software
• Experience creating content including visual images, videos, infographics and photos to enhance written materials (including stories, articles, social media, and website content)
• Experience managing multiple social media platforms
• Experience in website development and maintenance an asset.
• Experience coordinating events
• Proven success in resource/business development in the non-profit sector an asset
• Demonstrated commitment to social justice, anti-poverty and anti-oppression
• Excellent oral, verbal, written, interpersonal, public relations and marketing skills
• Proven time management skills including ability to coordinate multiple projects and tasks with deadlines
• Excellent problem-solving skills
• Strong planning and coordination skills
• Detail oriented
• Demonstrated knowledge of the KFLA community
• Superior computer skills including Windows, social media, web and mobile applications, MS Office
• Demonstrated ability to work effectively in both a team environment and independently

3. LEVEL OF DIRECTION RECEIVED

Incumbent performs work as defined by internal policies and written processes and procedures.

Incumbent must comply with all pertinent legislation and associated regulations. This may include but is not limited to: PIPEDA, Occupational Health & Safety Act, AODA, Bill 168 (Violence and Harassment in the Workplace), etc.

Incumbent will report to the Executive Director.

4. WORKING CONDITIONS

Physical conditions:

Position may involve sitting and use of a keyboard, monitor, mouse and telephone. Headsets may be required on occasion.

Position may involve outreach/travel into the KFLA community. Access to a reliable vehicle required.

Some (scheduled) evening and/or weekend hours may be required.

Psychological conditions:

Secondary stress associated with numerous regular deadlines, competing priorities, and potential disruptions.

Job Types: Part-time, Permanent

Pay: $26.08-$29.37 per hour

Expected hours: 17.5 per week

Benefits:

• Casual dress
• Company events
• Employee assistance program
• Flexible schedule
• On-site parking
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Kingston, ON K7K 3C1

Application deadline: 2025-07-14
Expected start date: 2025-08-05