POSITION:

Program Manager – Cybersecurity

DEPARTMENT:

Technology Services

CONDITIONS:

Full-time

HOURS:

Approximately 75.0 Bi-Weekly hours

SHIFTS:

Days hours per shift (subject to change)

WAGE RANGE:

$54.17/hr ( Minimum)  to $65.66/hr ( Maximum)

CLOSING :

July 30,2025

The Cybersecurity Program Manager leads the effective implementation of cybersecurity initiatives throughout the hospital ensuring the security, integrity, and resilience of the hospital infrastructure. This role works closely with cross-functional teams, vendors, and stakeholders to manage timelines, budgets, and deliverables while also overseeing security compliance, incident response, and risk assessments. The Cybersecurity Program Manager is responsible for and managing and executing critical aspects of our cybersecurity landscape, including security appliances, firewalls, backup and restore solutions, disaster recovery planning, zero trust implementation, and threat risk assessment informing key infrastructure decisions.

RESPONSIBILITIES:

• Manage and implement the design, planning, and execution of cybersecurity initiatives, roadmap, and projects, in alignment with the hospital’s strategic priorities and operation requirements ensuring they are completed on time and within scope. Conduct cost benefit analyses, review vendor quotations, and provide recommendations based on required resources and budget allocation. Collaborate effectively with cross-functional teams and IT security peers to implement, integrate, and maintain both new and existing security processes.
• Execute the configuration, management, and optimization of core security infrastructure, including firewalls, intrusion detection/prevention systems (IDS/IPS), network segmentation, identity services engines, wide area network (WAN) protocols, and other security technologies to safeguard internal and external network pathways.
• Ensure the proactive identification, assessment, and management of cybersecurity risks by completing threat risk assessments (TRAs) for new systems and services, support incident response, and conduct post-incident reviews and root cause analysis. Assess vendor security compliance to maintain alignment with data protection standards and integration requirements.
• Lead the development, testing, and continuous improvement of backup, restore, disaster recovery, and business continuity plans; conduct simulations and validation testing to ensure the hospital’s critical systems and data remain resilient and recoverable in the event of cybersecurity incidents or other disruptions.
• Build and maintain effective relationships with hospital leadership, technical teams, and other stakeholders, provide guidance and knowledge sharing on cybersecurity best practices, emerging threats, and industry trends, and support targeted training session on cybersecurity to hospital staff on cybersecurity best practices to promote a security-conscious culture across the organization.
• Stay up to date on technology and hardware advancements in cybersecurity and IT infrastructure landscape.
• Other duties as operationally required.

REQUIREMENTS:

• Bachelor’s Degree, or equivalent related work experience and/or combination, from an accredited university in Computer Science, Information Technology, or a related field.
• 5 years of experience in IT security roles, preferably in a complex enterprise environment.
• Cisco CCNA (with security focus)
• Additional 1 or more of the following certifications: Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM)
• CompTIA Security+
• Microsoft Certified: Security, Compliance, and Identity Fundamentals
• Experience in Incident Response, including identifying, analyzing, and responding to security incidents in a timely manner
• Technical Documentation Writing
• Strong problem-solving skills for firewall related issues and incidents
• Proficiency with firewalls, IDS/IPS, VPNs, and endpoint protection platforms.
• Expertise with security protocols, network segmentation, SSL/TLS, and backup/recovery practices.
• Understanding of Ontario’s healthcare system, hospital operations, and regulatory requirements.
• Knowledge of budgeting, resource allocation, and financial oversight.

PREFERRED:

• Master's Degree in a related field
• 5 – 7+ years of progressive experience in cybersecurity, with direct experience in healthcare or other regulated sectors.
• LEAN Certification
• 1 or more of the following certifications: ITIL Certification
• Cisco Application Centric Infrastructure (ACI) certification
• VMware Certified Professional (VCP)
• Microsoft Certified Systems Engineer (MCSE)
• Certified Ethical Hacker (CEH)
• Experience implementing zero trust architecture, data loss prevention (DLP), and privileged access management (PAM).
• Working knowledge of ServiceNow, Microsoft 365 security, or Cisco ACI.
• Strongly skilled with change control processes in clinical settings.
• Expertise in project management methodologies (Agile, Waterfall, or Hybrid).

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.