Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Rapid Transit Operations Delivery Division is seeking a Senior Manager, Operations to lead and provide strategic oversight of the operations and maintenance contracts for Metrolinx Light Rail Transit (LRT) projects in revenue service.

What will I be doing?

• Manage the development and implementation of strategies, methodologies, tools and techniques for the management, oversight and continuous improvement of operational matters of Metrolinx’s LRT Projects.
• Build and manage relationships with a broad number of internal and external stakeholders, partners, government representatives, contractors, and vendors.
• Support the development and lead the execution of the overall strategy for operations and Project Agreement oversight for contracts with Vendors and Partners, in accordance with strategic and operational plans for the Division.
• Provide senior leadership and direction in the development and implementation of processes and measure to ensure that all safety, regulatory and legal requirements related to LRT development and Operator & Maintainer activities are met.
• Chair Meetings and Committees with internal and external stakeholders.
• Review and approve plans and submittals from Partners and vendors ensuring compliance with contractual requirements and application of good industry practice.
• Participate in safety investigations related to operations and maintenance activities.
• Provide senior leadership oversight and direction to staff and teams; deliver timely feedback to ensure a cohesive operational unit and the optimum use of team skills; manage staff and monitor work assignments to ensure adherence to timelines.

What Skills and Qualifications Do I Need?

• Completion of a degree in Engineering or a related discipline – or a combination of education, training, and experience deemed equivalent.
• Demonstrated progressive senior experience leading a large group of multi-disciplinary staff and/or managing large operating agreements or projects, preferably in the transportation and/or public transit sector.
• Registration as a Professional Engineer (P.Eng.) in the Province of Ontario and Project Management Professional (PMP) certification would be an asset.
• Knowledge of rules and regulations established by Transport Canada (TC), Canadian Transportation Agency (CTA), Canadian Urban Transit Association (CUTA), American Railway Engineering Maintenance of Way Association (AREMA), Federal Railway Administration (FRA), American Association of Railways (AAR), American Passenger Transportation Association (APTA), TAC and Ontario Provincial and Municipal standards, various building codes, contract, safety, and environmental legislation.
• Experienced-based, knowledge of commuter rapid transit (e.g., Subway, Light Rail Transit (LRT), Bus Rapid Transit (BRT)), system planning, design, and delivery.
• Management and leadership skills to manage a team of professionals; develop long term staffing/capacity plans.
• Sound knowledge of management/project management principles, including budget and schedule controls, leading teams/consultants engaged in simultaneous projects
• Interpersonal and presentation skills.
• Willingness to travel to offices of government agencies and public information meetings, and to existing railway, and bus facilities and construction sites within the GTHA as needed.
• Interpersonal and communication skills.
• Experience managing staff in unionized environments and external contractors/partners.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER. # LI-SS1