Casework Unit Clerk-C0483
Top Benefits
About the role
The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.
The City of London wants you to #JOIN THE TEAM. Visit our career webpage to learn more about London and the Top Reasons to work for the City of London.
Title: Casework Unit Clerk-C0483
Job Close Date: Jul 4, 2025
File Number:
2594
Employee Group:
Local 101
Service Area:
Social and Health Development
Division:
Life Stabilization
Job Type:
Full-Time Temporary (up to 2 years)
# of Openings:
2
Summary of Duties:
Reports to a Manager or designate. Performs a variety of clerical and administrative support functions for a team or teams.
Work Performed:
- Performs clerical functions such as data entry, word processing, filing, sorting, and statistical compilation for casework staff.
- Records payroll information as directed by a Manager.
- Cross-references database and information management systems according to established procedures. Requests, receives, conveys, directs and records client and public information on the telephone and in-person as directed.
- Locates files and/or background information for staff.
- Updates appointment booking system and schedules reviews and self-referrals for caseworkers.
- Operates standard office equipment such as personal computers, photocopiers, and fax machines.
- Receives, sorts, distributes, posts and hand delivers mail.
- Performs related duties as assigned.
Qualifications:
Ontario Secondary School Diploma.
Experience:
Three to six months’ related experience.
Specialized Training & Licenses:
Skills and abilities in the following areas are necessary:
- Demonstrated proficiency in word processing, spreadsheets and various software with typing speed of 40 w.p.m.
- A current police reference check.
Compensation & Other Information:
$35,938 - $51,281 (Level 04)
This posting is for 2 temporary full-time up to 2 years position.
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
Work Arrangement: Hybrid. Subject to change in accordance with business requirements.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
NOTE: Applicants may be required to complete a job related test.
Police Record Check:
The successful candidate will be required to complete a Criminal Record Check.
As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
Phone: 519-661-4930, TTY: 519-661-4889, Email: mycareer@london.ca.
About CITY OF LONDON
The City of London is a historic financial district, home to both the Stock Exchange and the Bank of England. Modern corporate skyscrapers tower above the vestiges of medieval alleyways below. Affluent workers frequent its smart restaurants and bars. Tourists visit iconic, 17th-century St. Paul’s Cathedral, trace the city’s history at the Museum of London, and take in performances at the huge Barbican arts centre.
Casework Unit Clerk-C0483
Top Benefits
About the role
The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.
The City of London wants you to #JOIN THE TEAM. Visit our career webpage to learn more about London and the Top Reasons to work for the City of London.
Title: Casework Unit Clerk-C0483
Job Close Date: Jul 4, 2025
File Number:
2594
Employee Group:
Local 101
Service Area:
Social and Health Development
Division:
Life Stabilization
Job Type:
Full-Time Temporary (up to 2 years)
# of Openings:
2
Summary of Duties:
Reports to a Manager or designate. Performs a variety of clerical and administrative support functions for a team or teams.
Work Performed:
- Performs clerical functions such as data entry, word processing, filing, sorting, and statistical compilation for casework staff.
- Records payroll information as directed by a Manager.
- Cross-references database and information management systems according to established procedures. Requests, receives, conveys, directs and records client and public information on the telephone and in-person as directed.
- Locates files and/or background information for staff.
- Updates appointment booking system and schedules reviews and self-referrals for caseworkers.
- Operates standard office equipment such as personal computers, photocopiers, and fax machines.
- Receives, sorts, distributes, posts and hand delivers mail.
- Performs related duties as assigned.
Qualifications:
Ontario Secondary School Diploma.
Experience:
Three to six months’ related experience.
Specialized Training & Licenses:
Skills and abilities in the following areas are necessary:
- Demonstrated proficiency in word processing, spreadsheets and various software with typing speed of 40 w.p.m.
- A current police reference check.
Compensation & Other Information:
$35,938 - $51,281 (Level 04)
This posting is for 2 temporary full-time up to 2 years position.
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
Work Arrangement: Hybrid. Subject to change in accordance with business requirements.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
NOTE: Applicants may be required to complete a job related test.
Police Record Check:
The successful candidate will be required to complete a Criminal Record Check.
As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
Phone: 519-661-4930, TTY: 519-661-4889, Email: mycareer@london.ca.
About CITY OF LONDON
The City of London is a historic financial district, home to both the Stock Exchange and the Bank of England. Modern corporate skyscrapers tower above the vestiges of medieval alleyways below. Affluent workers frequent its smart restaurants and bars. Tourists visit iconic, 17th-century St. Paul’s Cathedral, trace the city’s history at the Museum of London, and take in performances at the huge Barbican arts centre.