Team Leader, Crisis Program
Top Benefits
About the role
The Impact a Team Leader in the Crisis Program can make:
Your primary role as a Team Leader is to be responsible for operation of Crisis Shelter and Youth Workers on Shift and for direct implementation of Covenant House philosophy and policies as they pertain to residential care.
How you will contribute:
- Responsible for direct implementation of Covenant House philosophy and policies as they pertain to residential care
- Assign shift responsibilities and duties
- Coordinate intakes, assessments, discharges
- Ensure structure and adherence to daily routines
- Ensure quality control in case management
- Manage crisis intervention including briefing, debriefing
- Facilitate team meetings including shift change
- Supervise youth workers on shift
- Co-ordinate youth workers on shift
- Oversee therapeutic milieu
- Ensure adherence to and role model Covenant House principles and core values
- Ensure safety and security of clients, staff, and property
- Regular security checks of interior and exterior of building
- Other duties as required
Compensation:
The successful candidate can expect a starting hourly rate of between $30.65 and $38.32 depending on factors such as internally equity, experience, competencies, and education. Once hired, the hourly rates are reviewed annually following the annual performance review and successful employees have the opportunity for their hourly rate to increase, over time, up to the maximum of the pay band, currently $45.98.
Who are we looking for?
Education and Experience:
- Diploma or degree related to social service
- Supervisory experience preferred
- First Aid & Non-Violent Crisis Intervention is an asset
- Evidence of compliance with the province's immunization and tuberculosis control programs is required
Competencies:
- Excellent interpersonal and communication skills
- Familiar with the challenges facing youth who are experiencing homelessness or housing instability
- Familiarity with substance misuse
- Leadership and team building skills
About Covenant House International
No youth should ever be without a home — period. This urgent belief and over 50 years of experience have placed Covenant House at the forefront of the fight against youth homelessness. Founded in 1972, Covenant House is the largest primarily privately-funded agency in the North and Central America offering free 24/7 crisis care, housing, and supportive services for youth, young families, and survivors of human trafficking. Located in 34 cities across 5 countries (the United States, Canada, Guatemala, Honduras, and Mexico) Covenant House provides shelter, food, medical and mental health care, crisis intervention, educational and vocational services, and an array of supportive services to youth facing homelessness regardless of their race, religion, sexual orientation, gender identity or expression. The Covenant House mission is centered and built on community, where youth, staff, volunteers, and partners love one another unconditionally, respect each other absolutely, and dedicate ourselves to a covenant of compassion and hope.
Team Leader, Crisis Program
Top Benefits
About the role
The Impact a Team Leader in the Crisis Program can make:
Your primary role as a Team Leader is to be responsible for operation of Crisis Shelter and Youth Workers on Shift and for direct implementation of Covenant House philosophy and policies as they pertain to residential care.
How you will contribute:
- Responsible for direct implementation of Covenant House philosophy and policies as they pertain to residential care
- Assign shift responsibilities and duties
- Coordinate intakes, assessments, discharges
- Ensure structure and adherence to daily routines
- Ensure quality control in case management
- Manage crisis intervention including briefing, debriefing
- Facilitate team meetings including shift change
- Supervise youth workers on shift
- Co-ordinate youth workers on shift
- Oversee therapeutic milieu
- Ensure adherence to and role model Covenant House principles and core values
- Ensure safety and security of clients, staff, and property
- Regular security checks of interior and exterior of building
- Other duties as required
Compensation:
The successful candidate can expect a starting hourly rate of between $30.65 and $38.32 depending on factors such as internally equity, experience, competencies, and education. Once hired, the hourly rates are reviewed annually following the annual performance review and successful employees have the opportunity for their hourly rate to increase, over time, up to the maximum of the pay band, currently $45.98.
Who are we looking for?
Education and Experience:
- Diploma or degree related to social service
- Supervisory experience preferred
- First Aid & Non-Violent Crisis Intervention is an asset
- Evidence of compliance with the province's immunization and tuberculosis control programs is required
Competencies:
- Excellent interpersonal and communication skills
- Familiar with the challenges facing youth who are experiencing homelessness or housing instability
- Familiarity with substance misuse
- Leadership and team building skills
About Covenant House International
No youth should ever be without a home — period. This urgent belief and over 50 years of experience have placed Covenant House at the forefront of the fight against youth homelessness. Founded in 1972, Covenant House is the largest primarily privately-funded agency in the North and Central America offering free 24/7 crisis care, housing, and supportive services for youth, young families, and survivors of human trafficking. Located in 34 cities across 5 countries (the United States, Canada, Guatemala, Honduras, and Mexico) Covenant House provides shelter, food, medical and mental health care, crisis intervention, educational and vocational services, and an array of supportive services to youth facing homelessness regardless of their race, religion, sexual orientation, gender identity or expression. The Covenant House mission is centered and built on community, where youth, staff, volunteers, and partners love one another unconditionally, respect each other absolutely, and dedicate ourselves to a covenant of compassion and hope.