About Canadian North

Canadian North is a vital air service provider for the Canadian Arctic and an industry-leading charter carrier. With a mission to make life better in the communities we serve, we provide reliable passenger and cargo services to 25 northern communities, connecting them with major southern hubs in Ottawa, Montreal, Calgary, Winnipeg, and Edmonton.

We are deeply committed to cultural inclusivity, community investment, and the well-being of northern communities. Canadian North strives to be a trusted partner for the North by contributing to prosperity, fostering community connections, and supporting innovation and teamwork.

We prioritize safety, reliability, and collaborative success in everything we do. Our customers choose us because they trust us to deliver essential services with care and consistency. At Canadian North, we offer more than just a job—we provide an opportunity to embark on an adventure while making a meaningful difference in the communities we serve.

Join us as we connect northern Canada with the world, delivering on our mission and building a workplace where people want to start and grow their careers.

About this position

The purpose of a Ramp Attendant is to work within the parameters of a safe working culture while taking direction and guidance from the Coordinator, Ramp. The Ramp Attendant will be responsible to promote a high level of customer service while working directly with both internal and external customers. The Ramp Attendant will be responsible to ensure that they follow the company's Standard Operating Procedures without deviation and promote a safe working culture within its group.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement or commensurate with experience.

Reporting Into: Manager, Cargo & Ramp

DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

• Comply with Company and MOT Standards and Regulations;
• Load/unload aircraft;
• Provide excellent customer service internally and externally;
• Responsibly maintain clean and orderly work areas;
• Responsibly use and maintain Company equipment;
• Assist Customer Service, Cargo Attendants, and/or Cargo Agents when required;
• Assist passengers with mobility and special needs;
• Perform daily vehicle/equipment checklist
• Perform commissary duties;
• Provide services to the aircraft on the ground as required;
• Perform other duties and functions related to the foregoing;
• Process airway bills; and
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

• High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.;
• 1 year of warehouse and/or customer service experience;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in a high pressure, high volume environment;
• Knowledge of cargo handling and processing procedures considered an asset;
• Knowledge and experience of loading and load control on company aircraft considered an asset;
• Forklift driving experience an asset;
• Proven customer service skills;
• Must hold a valid driver’s license;
• Must be willing to work various shifts (including but not limited to evenings, holidays, and weekends);
• Must be able to obtain and retain a D/A level Airport Pass;
• Required to pass and maintain qualification on all ramp equipment;
• Ability to communicate in Inuktitut is a definite asset; and
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

For this position, we do not provide assistance with relocation or staff housing.

Closing Date: July 14th, 2025.