Food & Beverage Supervisor
About the role
Company West Edmonton Mall
Department
World Waterpark
Closing Date
Aug 01, 2025
The World Waterpark Food and Beverage Supervisor will assist in overseeing the operations of the Food and Beverage outlets and service in the Waterpark. This position will assist in ensuring a positive working environment for employees and a safe, pleasant experience for our guests.
Primary Responsibilities
- Providing leadership and staff development to Food & Beverage department in the World Waterpark through effective role modeling and coaching techniques.
- Preparing, serving and selling food and beverage items to guests.
- Overseeing and developing proper food preparation techniques and practices to ensure top food quality and efficient service times for our guests.
- Ensuring the Waterpark Food & Beverage outlets are adhering to required cleanliness, liquor control and safety standards while ensuring all health and liquor regulations are being met at all times.
- Being called upon to deal with Food & Beverage and Waterpark related customer service issues, public inquiries, and guest concerns in the absence of the WWP Managers.
- Planning and executing all Food & Beverage special events and catering functions to ensure they are carried out to successfully maximize revenues and control all related costs.
- Preparation and completion of effective Food & Beverage inventory controls and reports, establishing proper stock rotation processes and maintaining accurate documentation techniques.
- Placing and receive orders for the department, ensuring stock levels are properly maintained.
- Other responsibilities as required.
Desired Qualifications
- Previous experience acting in a supervisory role and strong knowledge of all aspects of food preparation within a casual service or fast-food restaurant or related facility.
- Excellent communication, interpersonal, and customer service skills complemented by strong large-scale team building and motivating abilities with the ability to mentor those new to the workforce.
- Previous culinary experience in a casual service, concession, or fast-food restaurant is considered an asset.
- Must have the physical ability to lift and carry 50lbs.
- Active ProServe and Food Safe certificates or willing to attending the required training.
Terms Of Employment
- This is a full-time position that requires flexible availability Monday through Sunday, days, evenings, weekends and holidays.
- Must be able to pass a basic security clearance.
- Ability to work in a hot and humid environment and in close proximity to water and chlorine.
Apply
About West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
West Edmonton Mall
Developed, owned, managed and operated by Triple Five®, the stores, attractions and services at West Edmonton Mall®, located in Edmonton, Alberta, Canada, combine to form the most comprehensive retail, hospitality and entertainment complex on Earth. As the prototype for mixed-use entertainment facilities, West Edmonton Mall remains the benchmark by which all other entertainment-oriented malls are judged.
Fantasyland Hotel
Located directly inside West Edmonton Mall, world-renowned Fantasyland Hotel allows guests convenient access to the shops, restaurants, and attractions that WEM hosts. Featuring standard guest rooms along with unique theme rooms such as Polynesian, Princess, and Roman, Fantasyland Hotel provides guests with an unforgettable stay. Guests travelling for business, may be eligible for the Fantasy Corporate Rate.
In addition to the famous guest rooms, Fantasyland Hotel features 25,000 square feet of conference space, perfect for weddings, corporate events, or conferences. Lastly, the talented Fantasyland Hotel culinary team will ensure guests’ taste buds are satisfied whether dining at L2 Grill or having an exceptional meal in the hotel banquet space.
Food & Beverage Supervisor
About the role
Company West Edmonton Mall
Department
World Waterpark
Closing Date
Aug 01, 2025
The World Waterpark Food and Beverage Supervisor will assist in overseeing the operations of the Food and Beverage outlets and service in the Waterpark. This position will assist in ensuring a positive working environment for employees and a safe, pleasant experience for our guests.
Primary Responsibilities
- Providing leadership and staff development to Food & Beverage department in the World Waterpark through effective role modeling and coaching techniques.
- Preparing, serving and selling food and beverage items to guests.
- Overseeing and developing proper food preparation techniques and practices to ensure top food quality and efficient service times for our guests.
- Ensuring the Waterpark Food & Beverage outlets are adhering to required cleanliness, liquor control and safety standards while ensuring all health and liquor regulations are being met at all times.
- Being called upon to deal with Food & Beverage and Waterpark related customer service issues, public inquiries, and guest concerns in the absence of the WWP Managers.
- Planning and executing all Food & Beverage special events and catering functions to ensure they are carried out to successfully maximize revenues and control all related costs.
- Preparation and completion of effective Food & Beverage inventory controls and reports, establishing proper stock rotation processes and maintaining accurate documentation techniques.
- Placing and receive orders for the department, ensuring stock levels are properly maintained.
- Other responsibilities as required.
Desired Qualifications
- Previous experience acting in a supervisory role and strong knowledge of all aspects of food preparation within a casual service or fast-food restaurant or related facility.
- Excellent communication, interpersonal, and customer service skills complemented by strong large-scale team building and motivating abilities with the ability to mentor those new to the workforce.
- Previous culinary experience in a casual service, concession, or fast-food restaurant is considered an asset.
- Must have the physical ability to lift and carry 50lbs.
- Active ProServe and Food Safe certificates or willing to attending the required training.
Terms Of Employment
- This is a full-time position that requires flexible availability Monday through Sunday, days, evenings, weekends and holidays.
- Must be able to pass a basic security clearance.
- Ability to work in a hot and humid environment and in close proximity to water and chlorine.
Apply
About West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
West Edmonton Mall
Developed, owned, managed and operated by Triple Five®, the stores, attractions and services at West Edmonton Mall®, located in Edmonton, Alberta, Canada, combine to form the most comprehensive retail, hospitality and entertainment complex on Earth. As the prototype for mixed-use entertainment facilities, West Edmonton Mall remains the benchmark by which all other entertainment-oriented malls are judged.
Fantasyland Hotel
Located directly inside West Edmonton Mall, world-renowned Fantasyland Hotel allows guests convenient access to the shops, restaurants, and attractions that WEM hosts. Featuring standard guest rooms along with unique theme rooms such as Polynesian, Princess, and Roman, Fantasyland Hotel provides guests with an unforgettable stay. Guests travelling for business, may be eligible for the Fantasy Corporate Rate.
In addition to the famous guest rooms, Fantasyland Hotel features 25,000 square feet of conference space, perfect for weddings, corporate events, or conferences. Lastly, the talented Fantasyland Hotel culinary team will ensure guests’ taste buds are satisfied whether dining at L2 Grill or having an exceptional meal in the hotel banquet space.