Job Number**:** 52876

The Community Standards Branch is looking for an Assisted Snow Program (ASP) Clerk to provide a broad range of administrative support services to the ASP team.

The Assisted Snow Program is a high-profile pilot program and this position requires both teamwork and independent decision-making regarding the diverse and varied duties and assignments. The core functions include: staff/section administrative support, invoice management, and data/process management.

What will you do?

• Manage the flow of incoming and outgoing correspondence, ensuring document and records and properly entered and recorded
• Provide constant communication with program participants and citizens of Edmonton to coordinate their involvement in the program
• Monitor and coordinate various administrative support services for the unit, including: coordination of telecommunications, directory updates, stationary/office supply orders and other related tasks
• Create, update and maintain various documents, such as contact lists for vendors and program applicants, and general communication support
• Process and authorize applications within program guidelines and procedures for internal and provincial support and funding
• Provide clerical/computer support to stakeholders when appropriate in order to guide and manage stakeholders with issues, concerns, and inquiries for the program
• Manage calendars, including monitoring calendars & schedules; prioritizing, shifting and scheduling meetings; coordinating appointments among various internal and external stakeholders; sending meeting reminders etc
• Support the delivery of meetings, including booking rooms, preparing agendas, booking catering, managing attendance lists, taking minutes and following up on action items
• Format and draft various documents, including memos, letters, reports, inquiries, emails etc.
• Greet, assist, direct and announce staff and visitors to the work area
• Work with 311 and website contacts to ensure effective and efficient communication to stakeholders, program participants, and contract vendors
• Print, process and distribute program information and advertising documents
• Other duties as required

Qualifications:

• Completion of Grade 12 including business subjects related to data entry, or completion of an appropriate certificate program from an approved business school/college
• A minimum 2 years of diversified office and word processing experience, including data entry and general office procedures

Assets:

• Proficiency in relevant software and computer applications, including Google Workspace (Gmail, Calendar, Docs, Forms, Sheets, Slides, etc), Microsoft Office (Word, Excel, etc), and the ability to learn new computer skills; experience with POSSE, Taleo, Ariba and/or SAP

Skills required for success:

• Ability to creatively problem solve and adapt quickly to change
• Considerable knowledge of modern office practices, procedures and equipment
• Ability to make decisions, format documents, take minutes and maintain records in accordance with established policies, procedures and formats
• Ability to work independently and professionally within a team environment
• Strong verbal and written communication skills, including excellent grammar, punctuation and spelling
• Ability to perform assigned tasks with a high level of accuracy
• Excellent time management and organizational skills, with the ability to efficiently and effectively manage competing priorities, manage a large volume of work, and work under tight timelines
• Customer service focused with the ability to handle various inquiries, maintain effective working relationships within a multidisciplinary team, and effectively manage conflict
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with a focus on collaboration
• Proven ability to effectively handle sensitive information using discretion
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement

Work Environment:

• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca**. Learn more about our benefits** https://bit.ly/COEbenefits.

Up to 1 temporary full-time position for up to 11 months

Hours of Work: 33.75 hours per week

Salary Range: $25.172 - $31.257 (Hourly)

Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.

Talent Acquisition Consultant: PC/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title**:** Clerk II

Posting Date**:** Jul 8, 2025

Closing Date**:** Jul 22, 2025 11:59:00 PM (MDT)

Number of Openings (up to)****: 1 - Temporary Full-time

Union : CSU 52

Department**:** Community Standards

Work Location(s)****: VERSA Building, Suite 100, 4118 - 93 Street Edmonton T6E 5P5