About the role
Hospitality Clerk
The Hospitality Clerk is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. In addition, works with the Coordinator - Hospitality, Site Manager or Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.
Responsibilities:
- Become knowledgeable with the Firm's required Best Practices in Food Service Procedures
- Prepare meeting rooms for food and beverage service, deliver, set-up and retrieve orders, perform clean-up and reset of meeting rooms when the meeting is finished according to the schedule in the in-house reservation system and organized by the supervisor
- Ensure that all tabletop items, including but not limited to linens, plates, cutlery and glassware are clean and presentable, properly set tables and related furniture for special events as instructed by the supervisor
- Maintain a safe and orderly work area and perform all job duties in a safe manner, following all Firm safety policies and procedures
- Maintain inventory supplies, ensuring the kitchen, conference centre and coffee rooms are well stocked, assist in receiving and storing deliveries
- Ensure exceptional client service for all events, including prompt delivery of food, beverage and catering needs, familiarity with boardroom technology and supporting the conference floor set up and take down
- Ensure tidiness and cleanliness of café and other kitchen areas
- May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail
- Other duties as assigned by Coordinator - Hospitality and/or manager
Qualifications:
- High School Diploma or GED
- Minimum of 2 years experience in a food services, restaurant, hospitality or catering role
- Certification required to serve alcohol (eg. Smart Serve in Ontario)
Skills:
- Working knowledge of accepted food service industry standards with regard to food
- Strong verbal and written communication skills, with the ability to exercise discretion and good judgement
- Possess excellent co-ordination, organizational and interpersonal skills
- Excellent multi-tasking skills and adaptable to change
- Service oriented
- Ability to work as a team or independently
- Ability to regularly lift and push objects up to 30 lbs
- Basic computer skills with Microsoft Applications
About Ricoh Canada Inc.
There’s no such thing as too much information. We bring people, processes, and technology together to turn TMI into powerful results.
At Ricoh, we unlock the power of information so organizations can unlock the full potential of their people. We're a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe.
Our team of 90,000 employees serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today's age of hybrid and borderless work. At Ricoh, there's no such thing as TMI. #WeLoveTMI https://www.ricoh.ca/en
Nous n’avons jamais trop d’information. Nous réunissons les gens, les processus et la technologie pour transformer l’information en puissants résultats.
Chez Ricoh, nous libérons le pouvoir de l’information pour que les organisations puissent exploiter pleinement le potentiel de leur personnel. Nous sommes un chef de file dans les services de gestion de l’information et les services numériques et permettons à plus de 1,4 million d’entreprises partout dans le monde d’acquérir un avantage concurrentiel.
Notre équipe de 90 000 employés sert un vaste éventail d’industries grâce à la diversité et à l’innovation de ses talents, de ses processus, de ses technologies et de l’information cachée et libérée. Nous croyons que l’accès à la bonne information se traduit par une grande agilité opérationnelle, par des expériences plus humaines et par la capacité à prospérer en cette époque actuelle de travail hybride et sans frontières. Chez Ricoh, nous n’avons jamais trop d’information.
https://www.ricoh.ca/fr-ca
About the role
Hospitality Clerk
The Hospitality Clerk is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. In addition, works with the Coordinator - Hospitality, Site Manager or Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.
Responsibilities:
- Become knowledgeable with the Firm's required Best Practices in Food Service Procedures
- Prepare meeting rooms for food and beverage service, deliver, set-up and retrieve orders, perform clean-up and reset of meeting rooms when the meeting is finished according to the schedule in the in-house reservation system and organized by the supervisor
- Ensure that all tabletop items, including but not limited to linens, plates, cutlery and glassware are clean and presentable, properly set tables and related furniture for special events as instructed by the supervisor
- Maintain a safe and orderly work area and perform all job duties in a safe manner, following all Firm safety policies and procedures
- Maintain inventory supplies, ensuring the kitchen, conference centre and coffee rooms are well stocked, assist in receiving and storing deliveries
- Ensure exceptional client service for all events, including prompt delivery of food, beverage and catering needs, familiarity with boardroom technology and supporting the conference floor set up and take down
- Ensure tidiness and cleanliness of café and other kitchen areas
- May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail
- Other duties as assigned by Coordinator - Hospitality and/or manager
Qualifications:
- High School Diploma or GED
- Minimum of 2 years experience in a food services, restaurant, hospitality or catering role
- Certification required to serve alcohol (eg. Smart Serve in Ontario)
Skills:
- Working knowledge of accepted food service industry standards with regard to food
- Strong verbal and written communication skills, with the ability to exercise discretion and good judgement
- Possess excellent co-ordination, organizational and interpersonal skills
- Excellent multi-tasking skills and adaptable to change
- Service oriented
- Ability to work as a team or independently
- Ability to regularly lift and push objects up to 30 lbs
- Basic computer skills with Microsoft Applications
About Ricoh Canada Inc.
There’s no such thing as too much information. We bring people, processes, and technology together to turn TMI into powerful results.
At Ricoh, we unlock the power of information so organizations can unlock the full potential of their people. We're a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe.
Our team of 90,000 employees serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today's age of hybrid and borderless work. At Ricoh, there's no such thing as TMI. #WeLoveTMI https://www.ricoh.ca/en
Nous n’avons jamais trop d’information. Nous réunissons les gens, les processus et la technologie pour transformer l’information en puissants résultats.
Chez Ricoh, nous libérons le pouvoir de l’information pour que les organisations puissent exploiter pleinement le potentiel de leur personnel. Nous sommes un chef de file dans les services de gestion de l’information et les services numériques et permettons à plus de 1,4 million d’entreprises partout dans le monde d’acquérir un avantage concurrentiel.
Notre équipe de 90 000 employés sert un vaste éventail d’industries grâce à la diversité et à l’innovation de ses talents, de ses processus, de ses technologies et de l’information cachée et libérée. Nous croyons que l’accès à la bonne information se traduit par une grande agilité opérationnelle, par des expériences plus humaines et par la capacité à prospérer en cette époque actuelle de travail hybride et sans frontières. Chez Ricoh, nous n’avons jamais trop d’information.
https://www.ricoh.ca/fr-ca