Waste Hauling Customer Service Representative
Top Benefits
About the role
Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Responsibilities Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
What We Need From You
- 2 years of high-volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
What You’ll Get From Us
- Competitive Wages: $50-60k annually
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance. We thank all applicants for their interest but advise only those selected for an interview will be contacted.
About Waste Connections of Canada
Waste Connections of Canada (formerly Progressive Waste Solutions) is one of Canada’s largest full-service, vertically integrated waste management companies, providing non-hazardous solid waste collection, recycling and landfill disposal services to commercial, industrial, municipal and residential customers. In 2016, we merged with Waste Connections, Inc., becoming the third largest solid waste management company in North America with a network of operations in 39 states, six provinces and the District of Columbia.
At Waste Connections of Canada, we pride ourselves on our strong commitment to creating a more sustainable future. Our environmental practices and technologies provide benefits including: organized, timely and safe waste removal from residential and business communities; diversion of waste from our landfills through our recycling facilities; and energy capture of landfill gases for productive use.
Beyond meeting and exceeding regulatory expectations, we work constantly to identify best management practices that promote environmental sustainability. In all of our communities, this means engaging with regulators, engineers and industry experts to learn about and implement new waste management technologies.
On a daily basis, we help homes and businesses come up with smart solutions for all of their waste needs.
Waste Hauling Customer Service Representative
Top Benefits
About the role
Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Responsibilities Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
What We Need From You
- 2 years of high-volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
What You’ll Get From Us
- Competitive Wages: $50-60k annually
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance. We thank all applicants for their interest but advise only those selected for an interview will be contacted.
About Waste Connections of Canada
Waste Connections of Canada (formerly Progressive Waste Solutions) is one of Canada’s largest full-service, vertically integrated waste management companies, providing non-hazardous solid waste collection, recycling and landfill disposal services to commercial, industrial, municipal and residential customers. In 2016, we merged with Waste Connections, Inc., becoming the third largest solid waste management company in North America with a network of operations in 39 states, six provinces and the District of Columbia.
At Waste Connections of Canada, we pride ourselves on our strong commitment to creating a more sustainable future. Our environmental practices and technologies provide benefits including: organized, timely and safe waste removal from residential and business communities; diversion of waste from our landfills through our recycling facilities; and energy capture of landfill gases for productive use.
Beyond meeting and exceeding regulatory expectations, we work constantly to identify best management practices that promote environmental sustainability. In all of our communities, this means engaging with regulators, engineers and industry experts to learn about and implement new waste management technologies.
On a daily basis, we help homes and businesses come up with smart solutions for all of their waste needs.