About the role
Company Description
About MUFG Investor Services
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
#LI-Hybrid
Job Description
Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:
-
Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash
-
Strive to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
-
Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
-
Perform allocated daily tasks, processes and deliverables with accuracy and quality
-
Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
-
Support management in department initiatives, projects and risk mitigation
-
Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty
Qualifications
-
Diploma or Bachelor's degree in a business related field preferred or relevant experience
-
0-2 years experience in financial services, fund administration, asset management, banking or client service
-
Knowledge of Investor Services processes and related functionalities an asset
-
Existing client/customer service experience would be ideal
-
Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
MUFG is an equal opportunity employer.
About MUFG
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,100 locations in more than 40 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges. Watch our profile video: https://youtu.be/htyOjA1H6bQ Details of MUFG's Group companies can be found at the following websites: http://www.bk.mufg.jp/global http://www.tr.mufg.jp/english https://mufgamericas.com https://www.mufgemea.com http://www.hd.sc.mufg.jp/english ©2024Mitsubishi UFJ Financial Group, Inc. All rights reserved. The MUFG logo and name is a service mark of Mitsubishi UFJ Financial Group, Inc.
About the role
Company Description
About MUFG Investor Services
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
#LI-Hybrid
Job Description
Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:
-
Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash
-
Strive to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
-
Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
-
Perform allocated daily tasks, processes and deliverables with accuracy and quality
-
Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
-
Support management in department initiatives, projects and risk mitigation
-
Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty
Qualifications
-
Diploma or Bachelor's degree in a business related field preferred or relevant experience
-
0-2 years experience in financial services, fund administration, asset management, banking or client service
-
Knowledge of Investor Services processes and related functionalities an asset
-
Existing client/customer service experience would be ideal
-
Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
MUFG is an equal opportunity employer.
About MUFG
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,100 locations in more than 40 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges. Watch our profile video: https://youtu.be/htyOjA1H6bQ Details of MUFG's Group companies can be found at the following websites: http://www.bk.mufg.jp/global http://www.tr.mufg.jp/english https://mufgamericas.com https://www.mufgemea.com http://www.hd.sc.mufg.jp/english ©2024Mitsubishi UFJ Financial Group, Inc. All rights reserved. The MUFG logo and name is a service mark of Mitsubishi UFJ Financial Group, Inc.