About the role
Ready to keep our Service team running smoothly? SMS Equipment is growing in Timmins, Ontario, and we’re hiring a detail-focused Service Agent for a 5x2 shift. With a salary of $50,000–$55,000, you’ll manage timecards, payroll, work orders, accommodations, and purchase orders. If you’re organized and proactive, this is your chance to make a real impact behind the scenes.
Your Role
- Enter, code, and track time for hourly employees
- Respond to employee inquiries and ensure accurate entry of overtime, holidays, and sick time
- Open and close customer work orders with attention to detail and month-end deadlines
- Book accommodations and create purchase orders in a timely manner
- Maintain accurate records and provide general administrative support to the service team
What You Bring
- High School Diploma or equivalent
- A minimum of 2 years' experience in an administrative role within the Heavy Equipment Industry
- Familiarity with service-related ERP systems is considered an asset
- Experience with work order process, opening, closing and costing
- Time entry/payroll experience preferred
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong interpersonal and communication skills
- Ability to prioritize tasks, meet deadlines, and solve problems
Pre-Employment Requirements
To gain access to the worksite, candidates may be required to complete:
- Reference Check
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
About the role
Ready to keep our Service team running smoothly? SMS Equipment is growing in Timmins, Ontario, and we’re hiring a detail-focused Service Agent for a 5x2 shift. With a salary of $50,000–$55,000, you’ll manage timecards, payroll, work orders, accommodations, and purchase orders. If you’re organized and proactive, this is your chance to make a real impact behind the scenes.
Your Role
- Enter, code, and track time for hourly employees
- Respond to employee inquiries and ensure accurate entry of overtime, holidays, and sick time
- Open and close customer work orders with attention to detail and month-end deadlines
- Book accommodations and create purchase orders in a timely manner
- Maintain accurate records and provide general administrative support to the service team
What You Bring
- High School Diploma or equivalent
- A minimum of 2 years' experience in an administrative role within the Heavy Equipment Industry
- Familiarity with service-related ERP systems is considered an asset
- Experience with work order process, opening, closing and costing
- Time entry/payroll experience preferred
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong interpersonal and communication skills
- Ability to prioritize tasks, meet deadlines, and solve problems
Pre-Employment Requirements
To gain access to the worksite, candidates may be required to complete:
- Reference Check
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.