About the role
Retail Store Manager
POSITION DESCRIPTION AND KEY MEASURES
Department: Retail Operations
Location: Store Location
Report to: DM
Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Position Summary:
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.
Key Responsibilities:
Sales & Performance Management:
- Drive sales targets through effective team leadership and strategic planning
- Analyze sales data to identify trends and opportunities
- Implement and monitor KPIs to ensure store productivity
- Lead by example in delivering exceptional sales performance
Team Leadership & Development:
- Recruit, train, and develop store staff
- Create succession plans to develop future leaders
- Conduct performance reviews and provide coaching
- Build and maintain a passionate, customer-focused team
Operations & Merchandising:
- Ensure optimal inventory management and stock control
- Implement loss prevention strategies to minimize shrink
- Execute visual merchandising standards to maximize sales
- Oversee opening and closing procedures
- Maintain store presentation and cleanliness standards
Customer Experience:
- Foster a customer-first culture throughout the store
- Resolve complex customer service issues
- Ensure consistent delivery of exceptional shopping experiences
- Build and maintain customer loyalty
Business Administration:
- Manage store budget and expenses
- Report key metrics to upper management
- Implement company policies and procedures
- Identify and resolve operational challenges
Required Qualifications:
- 3+ years retail management experience
- Proven track record of achieving sales targets
- Strong leadership and team development skills
- Excellent problem-solving abilities
- Deep passion for retail and fashion
- Flexible availability including weekends and holidays
- Bachelor's degree preferred
You'll Excel If You:
- Are results-oriented with strong business acumen
- Have exceptional interpersonal and communication skills
- Demonstrate adaptability in a fast-paced environment
- Show enthusiasm as a brand ambassador
- Have experience in fashion retail
About lovisa
Join the Lovisa America Team: It is exciting times at Lovisa USA with lots of new stores opening across America, so we are looking for our next amazing Lovisa Team to join our growing brand across the US Market!
We opened are 1st Lovisa store in 2017 Glendale California. We can proudly announce that we have over 100+ stores across the United States with no plans to slow down. Join today and be part of the Lovisa USA Journey.
California, North California, Texas, Florida, Minnesota, New York, New Jersey, Arizona, Colorado, Louisiana, South & North Carolina, Tennessee, Oklahoma, Illinois, India, Ohio, Kentucky, Connecticut, Massachusetts, Washington, Kansas - many more to come!
Our Brand: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, It’s about you, always to everything we do.
Our history and Our future: Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast-fashion jewellery retailers. It’s expansion has rapidly grown with over 600+ stores across the globe. See below some of the markets you can find a Lovisa store.
Australia | New Zealand | Singapore | Malaysia | Hong Kong | South Africa | United States of America | Canada | United Kingdom | France | Austria | Belgium | Germany | Luxembourg | Netherlands | Switzerland | Poland | Franchised stores in the Middle East (Kuwait, the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar.)
It doesn’t stop there! The direction for the future of Lovisa is to continue expanding our brand across our existing markets and new markets. Keep your eyes peeled for more exciting news!
Our Culture: Here at Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive by our Lovisa culture commitments.
- Can do attitude
- Customer Experience
- Respect
- Continuous Improvement
- Communicate
- Costs
- Accountability
- Teamwork
- Trust
- Integrity +1. Do it now
Our Benefits/Perks: Lovisa provides endless, exceptional career opportunities for our team to grow within the brand. Every team member will have an allocated weekly one on one session with their line manager for progression planning.
- Opportunities with a global business locally and internationally
- Personal career growth
- Exceptional product discounts
- Referral Rewards Program
- Team and Support Centre Social Events
- Full Time Store Managers & Support Centre health benefits
About the role
Retail Store Manager
POSITION DESCRIPTION AND KEY MEASURES
Department: Retail Operations
Location: Store Location
Report to: DM
Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Position Summary:
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.
Key Responsibilities:
Sales & Performance Management:
- Drive sales targets through effective team leadership and strategic planning
- Analyze sales data to identify trends and opportunities
- Implement and monitor KPIs to ensure store productivity
- Lead by example in delivering exceptional sales performance
Team Leadership & Development:
- Recruit, train, and develop store staff
- Create succession plans to develop future leaders
- Conduct performance reviews and provide coaching
- Build and maintain a passionate, customer-focused team
Operations & Merchandising:
- Ensure optimal inventory management and stock control
- Implement loss prevention strategies to minimize shrink
- Execute visual merchandising standards to maximize sales
- Oversee opening and closing procedures
- Maintain store presentation and cleanliness standards
Customer Experience:
- Foster a customer-first culture throughout the store
- Resolve complex customer service issues
- Ensure consistent delivery of exceptional shopping experiences
- Build and maintain customer loyalty
Business Administration:
- Manage store budget and expenses
- Report key metrics to upper management
- Implement company policies and procedures
- Identify and resolve operational challenges
Required Qualifications:
- 3+ years retail management experience
- Proven track record of achieving sales targets
- Strong leadership and team development skills
- Excellent problem-solving abilities
- Deep passion for retail and fashion
- Flexible availability including weekends and holidays
- Bachelor's degree preferred
You'll Excel If You:
- Are results-oriented with strong business acumen
- Have exceptional interpersonal and communication skills
- Demonstrate adaptability in a fast-paced environment
- Show enthusiasm as a brand ambassador
- Have experience in fashion retail
About lovisa
Join the Lovisa America Team: It is exciting times at Lovisa USA with lots of new stores opening across America, so we are looking for our next amazing Lovisa Team to join our growing brand across the US Market!
We opened are 1st Lovisa store in 2017 Glendale California. We can proudly announce that we have over 100+ stores across the United States with no plans to slow down. Join today and be part of the Lovisa USA Journey.
California, North California, Texas, Florida, Minnesota, New York, New Jersey, Arizona, Colorado, Louisiana, South & North Carolina, Tennessee, Oklahoma, Illinois, India, Ohio, Kentucky, Connecticut, Massachusetts, Washington, Kansas - many more to come!
Our Brand: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, It’s about you, always to everything we do.
Our history and Our future: Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast-fashion jewellery retailers. It’s expansion has rapidly grown with over 600+ stores across the globe. See below some of the markets you can find a Lovisa store.
Australia | New Zealand | Singapore | Malaysia | Hong Kong | South Africa | United States of America | Canada | United Kingdom | France | Austria | Belgium | Germany | Luxembourg | Netherlands | Switzerland | Poland | Franchised stores in the Middle East (Kuwait, the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar.)
It doesn’t stop there! The direction for the future of Lovisa is to continue expanding our brand across our existing markets and new markets. Keep your eyes peeled for more exciting news!
Our Culture: Here at Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive by our Lovisa culture commitments.
- Can do attitude
- Customer Experience
- Respect
- Continuous Improvement
- Communicate
- Costs
- Accountability
- Teamwork
- Trust
- Integrity +1. Do it now
Our Benefits/Perks: Lovisa provides endless, exceptional career opportunities for our team to grow within the brand. Every team member will have an allocated weekly one on one session with their line manager for progression planning.
- Opportunities with a global business locally and internationally
- Personal career growth
- Exceptional product discounts
- Referral Rewards Program
- Team and Support Centre Social Events
- Full Time Store Managers & Support Centre health benefits