About Us

Millions look to us to progress their careers. We look to you.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role

Hybrid on-site in our Toronto AMS office (3 days per week).

Our role will be your opportunity to drive the delivery operational excellence and quality employee and stakeholder experience. Ready for a challenge? We would love to talk with you!

As a Team Leader, you will provide line management and leadership for a team of 7 Recruiters & Senior Recruiters within Wealth Management. including role support and pastoral support to ensure they are meeting their relevant targets, KPIs and quality thresholds to drive value for the client and for AMS.

Key Accountabilities

What you’ll be doing:

Leadership

• Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process
• Provide oversight of requisitions managed by recruiters as guardians of quality and experience
• Mentor recruiters to deliver recruitment services and drive hiring manager relationships
• Provide pastoral care, training guidance, including supporting recruiters with their own career paths
• Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration sessions.

Recruitment Delivery

• Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
• Lead vacancy consultation discussions in partnership with the Sourcer to agree to recruitment plans with hiring managers and document outcomes of the intake meeting
• Collaborate with Sourcing team to ensure the delivery of high-quality candidate shortlists through timely feedback and review discussions. Jointly review the shortlist with the hiring manager
• Support the hiring manager with hiring decisions and guide them in determining an appropriate offer
• Manage the offer process and close the candidate - broker the offer with the chosen candidate, manage objections/negotiations and support the candidate during their notice period

Client Stakeholder Relationships

• Create and maintain trusted partner relationships with Senior hiring managers/stakeholders. Become a trusted advisor through providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met
• Lead discussion on attraction strategies to correctly identify approach based on market and hiring demands
• Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable

Internal Stakeholder Relationships

• Act as the custodian of excellent, comprehensive candidate experience in their own delivery and that of their team
• Flag continuous improvement and upselling opportunities to Client Services Manager
• Coach and mentor Recruiters, Sourcers and Administrators on best practice approaches and client culture, supporting them in achieving success in their roles

Technology and Compliance

• Review quarterly and fortnightly demand forecasts and ensure team is on target
• Build Talent Pooling plan and regularly review team reports on progress

Skills & Experience

You’ll need to demonstrate:

• 3 years of demonstrable ability to lead a small team (4 plus employees) to deliver operational excellence.
• Experience of understanding and utilizing data to optimize outputs and performance of team
• Proven ability to work in a highly complex matrix organization
• Experience of mentoring or coaching
• Experience of end to end recruitment delivery with expertise in the financial services sector - ideally wealth management, open to banking and consulting experience as well.
• Expertise in various candidate sourcing strategies (e.g. web sourcing, networking, advertising and database searching)
• Experience of using recruitment technology and databases
• Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements)
• Should be willing to travel to client locations for meetings, hiring events and training, ( as requested)

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!