Gift Administrator (12-Month Maternity Leave Contract)
About the role
About the Role:
Are you someone who is passionate about providing exceptional customer service and creating positive experiences with every donor interaction? If so, London Health Sciences Foundation is looking for a detail-oriented Gift Administrator to join our team. In this role you will play a key part in ensuring the smooth and accurate processing of donations, which is essential for delivering a seamless and meaningful donor experience.
Responsibilities:
- Manage gift processing activity from entry of data into the database to production of receipts
- Cross train in all streams of gift processing including: Major Giving, Direct Mail, Phone Mail, Online Giving, Memorial Giving, Gift In Kind, Special Events and Community Events
- Maintain gift processing practices, including daily/monthly reconciliation and weekly bank deposits
- Complete uploads and downloads for debit/credit card/Raiser’s Edge systems/refunds/ and troubleshoot any issues
- Support the fundraising efforts of LHSF by maintaining professional relationships with donors who call or send written requests
- Handle all customer service inquiries from donors related to donations, payment methods and tax receipt inquiries in a timely and courteous manner
Qualifications:
- Post-secondary education with some training in accounting and/or business
- 1–3 years of experience in financial accounting, including GL and knowledge of accounting processes related to charities.
- Proficiency with Windows, MS Office, Raiser's Edge (preferred) and web savvy
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Ability to work both independently and as part of a team
- Able to attend after hours and weekend events as required
How to Apply:
To apply for this position please submit a resume and cover letter detailing your experience to Nancy Foran, Executive Assistant, nancy.foran@lhsc.on.ca by 5:00 pm on Wednesday, August 15, 2025
Gift Administrator (12-Month Maternity Leave Contract)
About the role
About the Role:
Are you someone who is passionate about providing exceptional customer service and creating positive experiences with every donor interaction? If so, London Health Sciences Foundation is looking for a detail-oriented Gift Administrator to join our team. In this role you will play a key part in ensuring the smooth and accurate processing of donations, which is essential for delivering a seamless and meaningful donor experience.
Responsibilities:
- Manage gift processing activity from entry of data into the database to production of receipts
- Cross train in all streams of gift processing including: Major Giving, Direct Mail, Phone Mail, Online Giving, Memorial Giving, Gift In Kind, Special Events and Community Events
- Maintain gift processing practices, including daily/monthly reconciliation and weekly bank deposits
- Complete uploads and downloads for debit/credit card/Raiser’s Edge systems/refunds/ and troubleshoot any issues
- Support the fundraising efforts of LHSF by maintaining professional relationships with donors who call or send written requests
- Handle all customer service inquiries from donors related to donations, payment methods and tax receipt inquiries in a timely and courteous manner
Qualifications:
- Post-secondary education with some training in accounting and/or business
- 1–3 years of experience in financial accounting, including GL and knowledge of accounting processes related to charities.
- Proficiency with Windows, MS Office, Raiser's Edge (preferred) and web savvy
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Ability to work both independently and as part of a team
- Able to attend after hours and weekend events as required
How to Apply:
To apply for this position please submit a resume and cover letter detailing your experience to Nancy Foran, Executive Assistant, nancy.foran@lhsc.on.ca by 5:00 pm on Wednesday, August 15, 2025