About the role
About Us
Parts Town Canada, a division of Heritage Food Service Group of Canada Limited, is the single source for the largest inventory of 100% Genuine OEM foodservice replacement parts on the ground in Canada. We are the leader within our industry and are looking to grow our team!
Position Summary:
The individual is responsible for key account management with focus on wallet share growth at Parts Town Canada. They will generate high-volume, profitable sales while achieving maximum market penetration. The incumbent will communicate directly with customers and prospects, understand their individual needs and recommend solutions that maximize value. They will maintain and expand the database of prospects, qualified leads, customers and report on current progress at weekly sales meetings. They will actively monitor accounts at risk and take proactive and remedial retention measures for success. The incumbent will be organized, passionate about customer relations, and focused on enhancing the customer experience.
Job at a Glance
- Sells Parts Town Canada solutions to both 'new' and 'existing' customers with a primary focus on existing and net new potential revenue with the key deliverable of achieving revenue objectives as measured monthly/yearly, determined and assigned by the Company
- Makes introductory calls to potential customers to understand their business pain-points and identify solutions
- Prospects, develops and qualifies leads per requirements and produces high-quality sales opportunities
- Prospects new customers
- Builds and maintains relationships with key existing customers consistently prospects for new business. Resolves issues or concerns in a timely and professional manner
- Reviews down-trending accounts and develop actions plans to address challenges, obstacles, and competition when required
- Effectively manages profitability, working through pricing negotiations with customers
- Provides regular sales reports and updates to management on sales activity and progress
- Completes competitive market assessments to understand distribution opportunities and create customer connections to develop and implement business plans to grow business for customers
- Prepares Quarterly Business Reviews (QBRs) and present to customers in order to identify business opportunities
- Proactively identify opportunities for digital transaction conversion by promoting Parts Town capabilities
- Collaborate with the sales team to build pipeline and close deals and interacts with senior management on strategy updates
What we are looking for:
- Minimum high school graduation required
- Post graduate degree or diploma in business, marketing or related field is an asset
- Minimum 2 years commercial sales experience (business to business, parts distributor preferred)
- Knowledge of the commercial food service equipment industry and trends is preferred
- Must have experience with MS Office and a current CRM or ERP system
Work Requirements :
- Travel is required up to 40% of time (Primarily Canada but also USA)
Our Recruitment Process:
At Parts Town Canada, we follow a standard recruitment process with each candidate we contact:
- After completing your application through our career website or a job board, you will receive an email from Parts Town Canada, letting you know that we received your application.
- Any emails you receive will come from one of these domains: @hfsgc.ca; @partstown.ca; @applicantemail.com.
- If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview
- Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers
- Due to the high volume of interest, we regret that we are unable to respond to all applications.
Parts Town Canada , a division of Heritage Food Service Group of Canada is an inclusive and equal opportunity employer. If you require a disability related accommodation to participate in the recruitment process please inform us by email. We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.
About Parts Town
Parts Town was built from the ground up in 1987 with a team of just 5 people. The goal – to reinvent the restaurant equipment parts industry. 35 years later, we’re one of the fastest growing parts distributors in the foodservice equipment industry and have 1000+ team members who support national and international customers. How did we do it? We hired great people with great ideas. Where others saw the impossible, our Townspeople saw opportunity. We formed important partnerships with manufacturers and built an expansive inventory of OEM parts so we can ship faster and more efficiently. We kept technology front of mind, developing the industry’s first mobile app, where you can research and purchase parts with ease (no more headaches!). As our story continues to unfold, our culture will continue to be centered around our core values (Safety, Integrity, Community, Passion, Courage, and Innovation). Parts Town has been named to the Inc. 5000 list 15 years in a row, the Crain’s Fast 50 list 10 times, and we’ve landed on Chicago Tribune’s Top Workplace list for the past 3 years. We aren’t satisfied yet - our sights are always set on bigger, outside-the-box opportunities that will shake up the norm. We’re just getting started. Join us!
About the role
About Us
Parts Town Canada, a division of Heritage Food Service Group of Canada Limited, is the single source for the largest inventory of 100% Genuine OEM foodservice replacement parts on the ground in Canada. We are the leader within our industry and are looking to grow our team!
Position Summary:
The individual is responsible for key account management with focus on wallet share growth at Parts Town Canada. They will generate high-volume, profitable sales while achieving maximum market penetration. The incumbent will communicate directly with customers and prospects, understand their individual needs and recommend solutions that maximize value. They will maintain and expand the database of prospects, qualified leads, customers and report on current progress at weekly sales meetings. They will actively monitor accounts at risk and take proactive and remedial retention measures for success. The incumbent will be organized, passionate about customer relations, and focused on enhancing the customer experience.
Job at a Glance
- Sells Parts Town Canada solutions to both 'new' and 'existing' customers with a primary focus on existing and net new potential revenue with the key deliverable of achieving revenue objectives as measured monthly/yearly, determined and assigned by the Company
- Makes introductory calls to potential customers to understand their business pain-points and identify solutions
- Prospects, develops and qualifies leads per requirements and produces high-quality sales opportunities
- Prospects new customers
- Builds and maintains relationships with key existing customers consistently prospects for new business. Resolves issues or concerns in a timely and professional manner
- Reviews down-trending accounts and develop actions plans to address challenges, obstacles, and competition when required
- Effectively manages profitability, working through pricing negotiations with customers
- Provides regular sales reports and updates to management on sales activity and progress
- Completes competitive market assessments to understand distribution opportunities and create customer connections to develop and implement business plans to grow business for customers
- Prepares Quarterly Business Reviews (QBRs) and present to customers in order to identify business opportunities
- Proactively identify opportunities for digital transaction conversion by promoting Parts Town capabilities
- Collaborate with the sales team to build pipeline and close deals and interacts with senior management on strategy updates
What we are looking for:
- Minimum high school graduation required
- Post graduate degree or diploma in business, marketing or related field is an asset
- Minimum 2 years commercial sales experience (business to business, parts distributor preferred)
- Knowledge of the commercial food service equipment industry and trends is preferred
- Must have experience with MS Office and a current CRM or ERP system
Work Requirements :
- Travel is required up to 40% of time (Primarily Canada but also USA)
Our Recruitment Process:
At Parts Town Canada, we follow a standard recruitment process with each candidate we contact:
- After completing your application through our career website or a job board, you will receive an email from Parts Town Canada, letting you know that we received your application.
- Any emails you receive will come from one of these domains: @hfsgc.ca; @partstown.ca; @applicantemail.com.
- If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview
- Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers
- Due to the high volume of interest, we regret that we are unable to respond to all applications.
Parts Town Canada , a division of Heritage Food Service Group of Canada is an inclusive and equal opportunity employer. If you require a disability related accommodation to participate in the recruitment process please inform us by email. We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.
About Parts Town
Parts Town was built from the ground up in 1987 with a team of just 5 people. The goal – to reinvent the restaurant equipment parts industry. 35 years later, we’re one of the fastest growing parts distributors in the foodservice equipment industry and have 1000+ team members who support national and international customers. How did we do it? We hired great people with great ideas. Where others saw the impossible, our Townspeople saw opportunity. We formed important partnerships with manufacturers and built an expansive inventory of OEM parts so we can ship faster and more efficiently. We kept technology front of mind, developing the industry’s first mobile app, where you can research and purchase parts with ease (no more headaches!). As our story continues to unfold, our culture will continue to be centered around our core values (Safety, Integrity, Community, Passion, Courage, and Innovation). Parts Town has been named to the Inc. 5000 list 15 years in a row, the Crain’s Fast 50 list 10 times, and we’ve landed on Chicago Tribune’s Top Workplace list for the past 3 years. We aren’t satisfied yet - our sights are always set on bigger, outside-the-box opportunities that will shake up the norm. We’re just getting started. Join us!